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All 4 Spooner hotels

BEST WESTERN American Heritage Inn

101 W Maple Street, Spooner, WI 54801
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Ranked #1 of 4 hotels in Spooner
Most recent review
5 of 5 stars Reviewed 27 May 2013
Jana W Hastings, Minnesota, United States
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31 reviews from our community

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Date Rating
Hastings, Minnesota, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 27 May 2013 via mobile

It has been so long since I found a hotel that is clean and has friendly compitent employees. All of our needs were met. Our room was clean and we were always greeted with a smile. Located on the river, we had a great view and access to a deck that overlooked the scenic river. The breakfast that was included... More

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KenJacobs, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
1 June 2013

Thank you for taking the time to write and submit a review of our hotel. We are so pleased to hear that you enjoyed your stay with us. It is our goal to provide our guests with the utmost in service, comfort, cleanliness, value and facilities, and I am glad we exceeded your expectations. We really appreciate your confidence and... More

Huntsville, Alabama
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 April 2013 via mobile

We stayed here for a couple of nights while in town for a funeral. We enjoyed our stay and would stay again in a heartbeat. It is very well maintained, clean, comfy, and has all the amenities one would need. The rooms are in great shape, the beds are comfy, and the shower pressure was wonderful! We loved that the... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
5 April 2013

Thank you for choosing our hotel while you were in town, and please accept my condolences for the loss of your grandfather. We are always very happy when a guest comments about the wonderful service they have received. Jenna is a terrific manager who sets the bar high and leads by example, inspiring all of us to do our very... More

Windsor, Canada
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 April 2013

We stayed here on our way back from Winnipeg on our way to Windsor, Ontario. There may have been snow on the ground but the view of the river from their breakfast room was enough to announce that spring is coming. The room was large, clean and comfortable. The breakfast included the traditional biscuits and gravy ( which I do... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
2 April 2013

Thank you very much for your kind words regarding our hotel and the amenities you enjoyed while staying here. It is always our pleasure to receive guest feedback especially when it is as positive as yours. We look forward to and welcome the opportunity to serve you again in the near future. More

Poynette, Wisconsin
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 25 March 2013

We found the rooms to be clean, the beds comfortable, nice flat screen TVs and the adjustable shower heads were great. The pillows although clean were a bit soft and small. The staff was very helpful, the breakfast was good and the breakfast area clean and well attended. The breakfast room even has an outdoor deck, but we were not... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
28 March 2013

Thank you for making the time to write and submit a review of our hotel. Its people like you who make our jobs keeping our hotels at the highest standards of cleanliness, service and facilities very rewarding. We look forward to serving you again on your next visit. More

Nashville, Tennessee
Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 14 March 2013

We got the Suite and it was very nice with Flat Screen TVs and a full kitchen. The breakfast was great and you could make fresh waffles.Yummy. The staff was great and very helpful. It was a slow weekend so we had almost the whole hotel to ourselves. We enjoyed the pool, hot tub and video games. And there was... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
15 March 2013

Thank you very much for sharing your comments and 5 star rating about your recent stay with us. We really appreciate your kind words, and your strong recommendation means a great deal to us. We look forward to welcoming you back and serving you here again. More

Milwaukee, WI
Top Contributor
65 reviews 65 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 25 February 2013

Stayed at the Best Western Spooner while skiing the Birkebeiner ski race. The staff was great and also provided a waxing station for the skiers to use. The pool was warm and clean, the complimentary breakfast was good and the experience was good all around.

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
1 March 2013

Thank you for your recent stay and nice comments. I'm glad you had a good time here, and hope you enjoyed yourself during the race, too. That is quite the event, and we are always happy to do whatever we can to make sure our guests are able to enjoy themselves while they are with us. I hope you will... More

Portland, Oregon
1 review
5 of 5 stars Reviewed 14 February 2013

I booked lodging at this hotel at the last minute due to a funeral. They were very gracious; offered a bereavement rate. As it turned out, most of the family from away stayed here. The reservations staff was incredible. James, the evening front desk employee was very accomodating and helpful; as were the day shift staff. The facility is clean... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
1 March 2013

Thank you for staying with us and sharing your comments. Please accept my condolences for your loss. I am glad we were able to accommodate you and your family, and to provide space for your to spend time together while you were here. I hope you will visit Spooner sometime under less sad circumstances, and that you will let us... More

West Bend, Wisconsin
Contributor
11 reviews 11 reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 25 January 2013

My family, including my brother-in-law and his family, were in town for a funeral and had booked 3 rooms at this hotel. It was very comfortable, clean and the staff was really friendly and accomodating. They even helped us find the perfect restaurant for dinner. I not only suggest staying here, I would definitely stay here again if in town.

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
30 January 2013

Thank you for choosing our hotel, and for taking the time to write and post your review. I'm sorry for your recent loss, and offer my sincere condolences. I'm glad you were able to relax and find comfort here, and really appreciate your strong recommendation. I hope you will give us another opportunity to serve you here again. More

Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 23 January 2013

My family and I recently stayed at the Best Western American Heritage Inn in Spooner, WI while my son participated in a hockey tournament at the Spooner Ice House. I was very pleasantly surprised with this hotel. I have stayed in my share of "not so nice" hotels in small towns during our hockey travels....but not this one! Hotel is... More

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KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
30 January 2013

Thank you very much for sharing your comments about your recent stay with us. Pleasant surprises are the best kind, and we really appreciate your kind words about our service and accommodations. I hope your tournament went well, and that you will stay with us again the next time you are in the area. More

Thunder Bay, Canada
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 13 January 2013

Very satisfied,clean rooms comfortable bed,The Staff are all very friendly and helpful.Standard continental breakfast but was hot and fresh. Not afraid to recommend this property to anyone.When back in Spooner this will be my first choice,

Was this review helpful? Yes
KJacobsVPZMC, Guest Relations Manager at BEST WESTERN American Heritage Inn, responded to this review
16 January 2013

Thank you very much for your recent visit, nice review and strong recommendation! I hope you will let us know how we can earn that 5th star from you during your next visit to Spooner. More

 
 
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Additional Information about BEST WESTERN American Heritage Inn

Address: 101 W Maple Street, Spooner, WI 54801
Phone Number:
Region: United States > Wisconsin > Spooner
Amenities:
Free Breakfast Free High-Speed Internet Free Parking Pets Allowed Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 hotels in Spooner
Price range (per night): ₹4,973 - ₹8,905
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