I had one of the best experiences at this Marriott from check in through checkout, all the staff was helpful (even with a problem in my room that turned out to be user error!). In my haste packing I left a sweater behind. They retrieved it and sent it back. I travel a lot, and this experience was a model...
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Thank you for your recent feedback on Trip Advisor. We are very proud of our commitment to exceptional guest service at the Racine Marriott, as demonstrated by the expediant return of your sweater. Also, both printers have been repaired. Please join us, again, on your next visit to Racine.
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Throughout my many stays around the U.S., I always try to be fair and impartial as to how I rate a hotel or restaurant when I write my reviews. My first impression of the Racine Marriott was very clean, and welcoming. I found this to be true throughout my stay. As a matter of fact, this has to be one...
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Thank you for sharing your great experience. We are thrilled that your stay at the Racine Marriott exceeded your travel expectations, and you enjoyed a comfortable first class stay. I can assure you that Mr. Wismar relayed your feedback to our food and beverage team to implement improvements. Your nice comments have been shared with our entire staff, including Ray....
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Just 50 miles north west of Chicago, I was visiting our Sturtevant office and looking for well priced, clean and welcoming accommodation. The Marriott Racine has it all. A great gym, good bar and dining, well kept rooms and exceptionally set up for the business traveller. One real plus is the shuttle service that can get you to and from...
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Thank you for sharing the positive experience you enjoyed while staying with us last week. We are thrilled that you enjoyed our Midwestern hospitality and the comfortable, clean atmosphere we are proud to offer all of our guests. We certainly look forward to welcoming you back to the Racine Marriott on your next visit from Australia!
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We got 4 rooms for our children and their families for the holidays. The first time I called and the girl was quite rude... so I went online and booked the rooms. The price was reasonable for the Christmas season and we used AAA and our son in law's Federal ID discounts.
Upon arrival... the staff was very very accommendating...
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On the surface this is a great hotel. We had a bad breakfast here a year or two ago, so were happy to see they have addressed this problem by opening a new one. Errrrr.....the light is so bright that it hurts your eyes. They were blasting the Killers when we came in for breakfast, so we asked for them...
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Thank you for your feedback regarding your recent visit to our new restaurant. While we are disappointed to hear that your experience was not what we would have expected it to be, we absolutely appreciate your insite. There are certain standards in place and we will take this opportunity to remind our staff of this - lighting, music and conduct....
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The hotel was very clean and comfortable.The bedding was high quality and the mattress was foam and very comfortable. We enjoyed the indoor hot tub and pool. The hotel staff was pleasant and we had a very comftable and pleasant stay. We look forward to coming back.
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Thank you for your recent feedback to your stay at the Racine Marriott. We are proud of the wonderful changes and upgrades to the guestrooms, including the new HDTV flat panel televisions, luxurious bedding, and expanded fitness area. We pride ourselves on providing the finest accommodations in Racine, and we are thrilled that you and your family had the opportunity...
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This hotel was priced competitively with much cheaper brands and it was a very nice, modern, clean and up to date property in every way.
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Our son’s wedding was just held at the Racine Marriott. We stayed three nights for the wedding itself and twice in the last year in the planning process. We have corresponded a dozen or more times in the last month with the catering director who handled the wedding reception arrangements. I have nothing but praise for every employee at the...
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Very much the old standard for a Marriott. Check in was good, my Marriott profile says I want a fridge and extra feather pillows and the hotel made sure I had both. the room was very clean, the bed was very comfortable, nice flat screen TV. Large bar with several TV’s and a great bar tender. This hotel in not...
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Stayed here for 2 nights while attending a dog show (sans dog) in Racine. Because I'm a gold member, I was put on the 5th floor which is the Concierge floor. Unfortunately that wasn't open during the weekend, although I did pop in Monday morning and the breakfast spread was quite beautiful.
Otherwise, everything was very nice, internet worked well,...
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