This is our 3 rd year in a row coming to Minoqua for a family gathering. It is far the best in Minoqua! We originally stayed at American Inn and I the customer service was horrible. They are very accommodating here! They need to update their fitness room as the equipment is very old and did not work well. More

The lobby of the hotel is beautiful and the rooms were very clean. The rooms are spacious and have a sink both inside and outside of the bathroom which helps when everyone is trying to get ready for the day. The staff though is another matter. The clerk behind the desk during the evening shift was rude and seemed to... More

The hotel itself is nice and clean, but the staff leaves something to be desired. The check in staff was grumpy and not very helpful, and the lifeguards ..... well, they may as well not even have been there. And it always seems that when I check in I'm being charged a different rate than what I was given on... More

We were looking for a nice getaway and chose Minocqua. We have 2 kids, so The Waters was a great option. Nice hotel, water park is nothing great, but good enough for what we needed. We booked a suite, which was nice extra space. We visited the Zoo and was amazed as we were able to feed HUGE bucks from... More

Breakfast with waffles was very good. They kept everything well stocked and there was lots of room to sit. More

We had stayed at the Waters several years ago at Christmas and had such a lovely time. I was very disappointed when we checked in over Labor Day weekend. We had booked several rooms for family members and asked if we could have rooms that were close together. Without even trying or giving the illusion of trying the staff member... More

While the hotel itself is nice and the area very relaxing, this hotel is definitely not best for conferences. They use a tent pitched out back as a large conference room. Definitely not conference material. Overall, the rooms were comfortable and well equipped. The waterpark, while small appeared fine - I did not use it at all. Staff (except for... More

The outside of this hotel looks great, but once we got our room and went to the water park??? What water park 2 slide that are very fast my 6 year old was too short and would have been scared to death. The pools seemed old and not kept up, so did the kiddie pool area things were broken. The... More

After comparing rates to other hotels in the area this hotel was comprable in price, and it had water features in it. The room was clean, but don't look under the bed! My son dropped something and yuck! The water park was small, but my child who is 6 and is about 48" enjoyed everything about the slides because he... More