Generally I think favorably about Staybridge Suites, but my experience here changed things. The front desk staff was rude and almost arrogant. We had called to confirm a late arrival/check-in and yet we were told our room had been sold to someone else and was not available---without even so much as an apology. They admitted they received the call confirming... more

We would like to pass along to others our absolutely outstanding experience at the Staybridge Suites hotel in Middleton, Wisconsin (just 15 minutes west of Madison). We stayed there for 5 months, and it truly became like our home. The room rate includes a wonderful vast breakfast buffet as well as Tuesday through Thursday evening “Sundowners” (snacks or even light... more

This was our first time at a Staybridge Suites and were pleasantly surprised at the comfort of the 2 bedroom suite. Each bedroom was at opposite ends of the suite giving each family privacy.Our daughter,husband and 2 small children used the 2 queen bedroom while my husband and I used the one queen bedroom.The small kitchen was part of the... more

We came to a family wedding in Madison and were really pleased when we arrived after a long drive into a large, well thought out and comfortable suite. The hotel is clean and well-maintained. The "light touch cleaning" was not at all light touch and we were pleased with the helpful staff and the attitude they showed towards us. The... more

Besides being charged twice on my Debit card, the customer service was terrible. They had us registered in the wrong room, quoted the wrong rates, and one of the employees even refused to honor the rate that we were told the night before while already staying there a night. The hotel was nice. Amenities were nice, but customer service goes... more

Excellent expierence! My new job sent me to WI for training for 3 weeks and I stayed at the Staybridge Suite and simply loved it!!! They bed was hella comfy and I really enjoyed the free washer and dryer. The staff was very friendly. Tues-Thur is free happy hour nights with free beer and wine. Great way to socialize! Will... more

I have stayed at this hotel a few times for work and it has been good everytime. The location is good for me because my office is on the same road. Also there are a lot of restaurants close and easy to get to for dinner. Rooms: The suites are really big. All of mine (I'm assuming the whole hotel)... more

I stayed at this property while in town on business. 4 nights were too long. The beds were very hard and uncomfortable. When I spoke with the manager I was told the beds had just received new "toppers" . My suggestion is they get new mattresses. Rooms were very noisy - walls thin and tv's and conversations as well as... more

the location is nice if you need to be on the west side of Madison.. it's in a nice neighborhood near a variety of cafes, shops, etc.. if you want to spend the weekend on the outskirts of Madison where you can walk to various venues, the Staybridge is a good choice based on where it is however, I wasn't... more