Good location and modestly priced. However, rain water leaked through the ceiling of our room all night long and the hotel staff could not have cared less. We waited three minutes for someone to arrive at the front desk at the time of checkin and the person who did show up had the personality of a door knob. Skip the... more

This is where I normally stay in Lake Geneva ... I've stayed at the Cove, and also at Interlaken (back when it was still Interlaken) and the Abbey. I loved Interlaken and the Abbey, but they're pricey ... tried the Cove but found the room and hotel layout inconvenient (had to thread a maze to get to my room). I've... more

My husband and parents stayed here and were impressed with the rooms we got . They made accomodations for 2 rooms to be right next door and on the 5th floor. Hotel is close to downtown which made it convienent to downtown shopping and restaurants. The only thing negative would be that the hallway is so warm that you want... more

Nice hotel, but Gino's East, the hotel restaurant is another matter. They claim to offer "Original Chicago Deep Dish Pizza". Gentlemen: I grew up in Chicago with deep dish pizza. I know how they became famous with their crust. I know how they became famous with their tomato sauces, cheeses and sausage. I know how they became famous with their... more

My wife and I stayed at this hotel and the one thing I walked away with was a skin infection. The skin on my legs and arms started to turn red and became itchy soon after I got out of their whirlpool and it is still bothering me over a week later. I had to go to my doctor for... more

This Best Western must have undergone some updating. The room is very clean and comfortable. We did have a lake view, but overlooked the roof which wasn't the best because of the trash laying around. Staff was courteous. Continental breakfast was acceptable. more

My wife and I love Lake Geneva, I've Stayed at Harbor Shores for my Honeymoon and went back a few months later in January for my birthday. When I first booked the room I wasn't sure about the location at the time so when we got to our room we found that it faced the back overlooking the parking lot,... more

Stayed one night due to a car breakdown. Staff was very nice and helpful as we tried to sort our situation out. Very reasonably priced ($65) for a non-lakeview room and a last-minute reservation. Convenient to downtown shops and restaurants. Hotel was very clean, just not very exciting. more

The location of this Best Western is ideal, with the Lake and the town within walking distance. Our room had a lake view - alas, the restaurant rooftop dominated our view. Our King room was $103, with refrig, microwave, extra sink and a few dishes. They only serve b'fast until 9am, even on weekends. We arrived at 8:50am and saw... more