I stay in this hotel whenever I am in the area visiting friends. I have always had friendly helpful staff and the rooms are always very clean. The workout facility is another amenity that brings me back to this hotel! The continental breakfast is always fresh and inviting. I look forward to my next visit.
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We booked using a gift certificate purchased from a local radio station promotion. We paid about half price of what the room was valued. We stayed in a whirlpool suite. Value was great, everything about our stay was great! The staff was always friendly and willing to answer our questions. We even got early check-in!
It was briefly mentioned during...
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Thank you for taking the time to share your experience at our hotel. We're happy you were satisfied with your stay and hope you had time to enjoy the champagne. Congratulations on celebrating your 15th wedding anniversary and we really hope to see you for the 16th!
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I highly recommend Country Inn & Suites in Germantown Wisconsin. The associates, including the front desk personnel, breakfast staff and housekeeping provided a welcoming atmosphere. Great workout area & clean rooms!
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Greetings Charllie! Just wanted to thank you for sharing your satisfaction with Tripadvisor. We strive to deliver customer service that is second to none and hope that is reflected during your visits. We're also happy your enjoying our Fitness Center updates. Hopefully we see you again soon, and feel free to contact me personally for reservations.
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I stay at this location quite often. And I've never stayed at a hotel where the staff was more helpful and friendly. Location is well kept and rooms are always clean. I Look forward to my next visit in Germantown.
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JTW22, We appreciate your kind remarks regarding your visit(s) with us. We look forward to your future visits and hope we continue to exceed your expectations while providing you a home away from home.
Kind Regards,
Ryan J Rahl
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My stay was for a business trip. The room was clean, well kept and all of the furnishings were well maintained. The staff were all very professional and courteous. The room staff did an excellent job of freshening the room daily. Breakfast buffet was hot and had a wide range of selections daily. Indoor pool and hot tub are available.
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BBBOB84, We appreciate your kind remarks regarding your recent visit with us. We hope to see you again in the near future and please feel free to contact me personally to set up your reservations.
Kind Regards,
Ryan J Rahl
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We recently stayed here for 4 nights and loved every minute of our stay. The staff was extremely friendly and helpful. The breakfast was great and they always had snacks (cookies, fruit and candy) available in the lobby which was fantastic for the grandchildren traveling with us.
I would highly recommend this hotel for anyone, especially families.
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Thank you for taking the time to write a review regarding your recent visit with us! We are happy you and your grandchildren enjoyed your visit with us. We hope you come and see us again and I can assure you, we will have fresh baked cookies waiting.
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We gave this hotel a second chance after my wife had an issue with noise on this property a year ago. This stay was worse. Dozens of teen age kids were having a birthday party and making unbelievable noise. Fifteen of them in the exercise room propelling themselves off the treadmill and into the wall. No parents around. Desk said...
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Country Inn & Suites Germantown strives for customer satisfaction. We take any guest complaints serious and have a 100% satisfaction guarantee. With a guest satisfaction ranking of 9 out of 10, we feel our customers share in receiving a high level of service.
We apologize for your level of dis-satisfaction with your past visit with us. Our property welcomes all...
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My husband and daughter and I stayed here two nights when we were in town for our grand daughters birthday weekend. The property is very well maintained and appears fairly new in all respects. Our room was spacious, very nice upscale bedding with duvets and heavy comforters, a nice touch. There was a flat screen TV, nice work area and...
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This hotel has been upgraded with new carpet in the rooms and new bedspreads. Breakfast has a wide variety of items. Staff are very friendly.
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We had 14 family members stay over the holiday weekend for our annual golf tournament. Rooms are being redone and the ones that are complete are very nice looking. Ours had not been redone yet but the bed was comfortable and it was nice to have 2 tvs. The breakfast was a little different. You had to warm your pre-cooked...
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