i have stayed here once be for and loved it. So i went back and got treated crap i had to wait about 5 minutes to check inn.i had my compay sent over the credit card stuff two days be for i i got there and they lost of the paper work ... so i was told to talk to... More

I checked in the Baymont Inn on 10/19/11 and checked out 10/26/11. First thing happened was i forgot my key a couple times and was told by the Manager that "you and your brother need to get our **** together on the keys". Guess he doesnt like to swipe cards or just has a bad attitude about his job. Second,... More

I would like to thank Penny for all the great information on the area. As for the rooms, they were very clean and updated comfortable beds, fridge and micro, an actual closet thats a plus all on its own and the feel of fresh linnen was great. The free breakfast was wonderfull . The Staff were great any thing you... More

This hotel wasn't originally my first choice for lodging in Eau Claire, but I took it because it was available. However, I was very pleasantly surprised when we checked in. Everything about the place exuded quality and comfort, from the exterior appearance, to the lobby and breakfast room, to the room itself. I'm a bit of a neat-freak, and this... More

We arrived at this hotel at 9 pm, and had to wait 15 minutes before someone would come to the front desk (no bell) and check us in. There's no elevator at this hotel - I have extremely bad knees, and we were given a room on the 2nd floor, which was awful. Even worse, we got a room with... More

The Good - The rooms are updated with nice colors & bed linens. There was a refrigerator in the room, although the gasket was so dirty & possibly moldy that we did not want to put our food or beverages in it until we cleaned it. The TV was a nice, flat screen. They have A/C in the rooms, but... More

Stayed here as a family of five. The rooms were clean and updated with modern decor but were "cozy". The pool was small as well with minimum pool side seating. The free breakfast was very nice. It had easy access off the highway. Staff were pleasant. The only downside was the space and some issues with lost confirmations with other... More

We had several issues while staying at this hotel including: * losing our reservation * they tried to charge us more then the agreed upon price * rooms smelled like smoke * no elevator * unfriendly customer service Our softball team traveled to Eau Claire for a tournament and decided to stay at this hotel while we were there. I... More

It's a good thing they are renovating because the Heartland Inn is getting a bit run down. We have stayed at this hotel for one night nearly every year since 2003 on our way back from a fishing vacation in Northern Minnesota. This year we found that renovations were under way when we checked in. I made reservations directly with... More