The North Central Service Club held a scholarship event at this hotel on 5/5/12. The room was spotless. The food was good, however, due to the diligence and the personal attention of Mr. D,Angelo Edwards during our function made the food taste even better! Every request we made was handled quickly with a warm smile. At one point while at...
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Dear Bigdada64,
Thank you for the review. We as a team try to anticipate our guests needs and prepare for them daily. I am happy that you had a pleasant stay and recommended us. I will speak with our incredible Chef on ideas to make the breakfast just as memorable as your stay. Next time you visit us we will...
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I am currently staying here at the Four Points. I could not have asked for a better room or a more personable cleaning staff. Checkin was fast and friendly. The manager actually takes time out to say good morning and check on your stay.
Dear bredabre,
Thank you for taking the time to write such a great review! We are excited about our team how we go above and beyond to engage our guests in anyway possible. I am glad that you liked your room and I hope that you are able to return when we have the room renovations 100% completed. Again, thank...
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stayed here a few weeks ago. Had a family function with lots of people from out of town staying here, and enjoying brunch the next am. No problems with reservations, or that we planned to check in very late. They were friendly organized and welcoming, even at 11:30 pm. the rooms were clean fresh, and with free bottled water and...
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Bigdada64,
Thank you for the review. We try to accomodate all of our guests to the best of our abilities with above and beyond service and added ammenities. Next time you are staying with us, you should try our Breakfast Buffet or Made to Order Breakfast Menu in our 8900 Bar & Grill. Again, thank you for the review and...
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I have stayed here a few times and had good rooms and had bad, but this last time was truly awful. To be fair, they are renovating and none too soon. The room we stayed in was okay, but the bedding was horrible. The sheets were beyond thread bare. You've heard of 400 thread count sheets and 200 thread count...
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Reviewed 19 September 2009
Dear TravelAddict91,
We are glad that you chose to stay with us again based off of your previous review in September, 2009, "Will Not Stay Here Again." We have made enourmous steps in upgrading our hotel and team members, mainly in the last 3-6 months. While renovations can be a very interesting event in the life of a hotel (renovations...
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Tommy greeted us as we arrived..big smile in welcome! We knew we were in a warm, welcoming, helpful home away from home hotel for the next 11 days. Later in the week I asked him to recommend the best place to refuel our rented car. He carefully directed us. Later that day I pulled into that station...parked and realized Tommy...
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Beverly,
Thank you for your kind words and acknowledging the help that Tommy provided for you. Tommy has done and continues to go above and beyond for our guests at all times. We are very fortunate to have someone like him who truly cares about each and every guest that he comes in contact with. We have also enjoyed you...
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Our recent trip to Milwukee, we stayed at the hotel. We highly recommend it, you wil not be disssappointed. We experienced clean rooms, pool/whirlpool, very comfrotable and well maintained, excellent breakfast buffet and VERY friendly staff. Especially Chelsie at the bar, but to any staff that we passed in the hallway always greeted us with a welcome.
Dear ChazWWisconsin,
It was our pleasure having you as guests of our hotel! It makes me very happy to see that our team truly cares about our guests and makes every attempt to make contact with them. Chelsea at the bar has been a great addition to our team and has elevated the level of service at the bar. We...
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The meeting room set-up was great, with all of the requested features...including a beautiful Christmas tree. The food was good and the staff was incredibly attentive. The banquet manager only responded "yes" to any request and got it done--very impressive! Overall, an excellent business environment and experience.
Dear Cara B,
We are thrilled that you enjoyed your Business Meeting at the hotel. Providing excellent service is what we pride ourself on and our banquet manager and team do just that! We have brought in one of the premiere Chef's in the Midwest who understands what our guests want as well. Again, thank you for your review and...
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My husband and I stayed at this hotel in December. If we could have gotten past the extreme amount of perfumed products used in the room we may have enjoyed our stay. As it was, EVERYTHING was covered in some sort of fragrance. All the cleaning products were full of perfume, the sheets, bedding, towels were all washed in perfumed...
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Dear Amy W,
I am sorry that you were not satisfied with your stay. We pride ourself on how we take care of our guests and especially how we take care of our guests who have had issues that made their stay less than acceptable. Most chemicals that are used in rooms are brand standard or recommended, we constantly are...
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Thank God for Deongelo Edwards! He truly made our event on December 16, 2011 a success. He was a real pleasure to deal with and paid attention to every detail to ensure we were pleased with all aspects. Any venue who can land talent of his caliber should be extremely grateful. It is amazing how one person's leadership can leave...
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Mr. Guyton,
I agree that we are very lucky to have Mr. Edwards. He will tell you that his only job is to take care of the guests in anyway possible. With his mentality and professionalims, that is why we are the premiere Banquet Facility in Milwaukee's North Shore. We share all of our Trip Advisor comments with our team...
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After searching many venues in Milwaulkee to hold my Mom's 80th birthday party in September 2011, and doing this remotely from DC, I discovered the Four Points Sheraton in Brown Deer Milwaukee. From the first call to the hotel, the staff was very accomodating and answered every question I had. And the pricing for the party was more than reasonable....
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Dear flobow368,
We are glad that you choose us for your event and that we were able to go above and beyond to make it a memorable time. We have a great Banquet Manager and Team that pride themselves on anticipating our guests needs. We appreciate the kind words and hope to see you again in the future!
Sincerely,
Wayne...
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