We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 13 Brookfield hotels »

Sheraton Milwaukee Brookfield Hotel

3.5 of 5
375 S. Moorland Road, Brookfield, WI 53005
Hotel amenities
Special offer
40% Off Your 2nd Night
Ranked #8 of 13 hotels in Brookfield
4.0 of 5 stars 168 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

168 reviews from our community

What travellers say about this hotel
  • Room service(4)
  • Parking lot(3)
  • Common area(3)
Traveller rating
    46
    59
    40
    14
    9
Only show reviews for Family (42) | Couples (32) | Business (58)
Date Rating
businessTraveller301
Atlanta
Senior Reviewer
10 reviews
3 helpful votes
2 of 5 stars Reviewed 26 January 2012

I have been staying at this hotel for over a year because of work location and negotiated rate. The staff are friendly and genuine, however, the bar and dining facilities are outdated and depressing, you can only watch 6-8 TV channels clearly, the rest have extremely poor reception. Recently I stayed for two nights and both nights I did not... More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
27 January 2012

Hi businessTraveller31, Thank you for continually staying with us at the Sheraton Milwaukee Brookfield Hotel. We appreciate your patronage and loyalty, especially as one of our elite Platinum members. I apologize you felt disappointed during this stay. We had an issue where one of our main boilers went down. When you called to report the lack of hot water during... More

Dawn635
Hudson, Wisconsin, United States
1 review
2 of 5 stars Reviewed 21 January 2012

I was there with my two girls. The pool was great, as were the pool and housekeeping staff. The bedding was nice, as well. Unfortunately, we were treated coldly by the reservationist on the phone (we called ahead to say we would be late) and the front desk staff (unkempt and unfriendly). We were told "It is a completely different... More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
23 January 2012

Hi Dawn635, Thank you for staying at the Sheraton Milwaukee Brookfield Hotel. It was good to see you. I apologize you felt our Reservations Agent and Guest Service Agents were unfriendly. As you can see in our previous reviews, this is definitely not the norm. We welcome and appreciate each and every guest who books at the Sheraton. It does... More

epg_01
Atlanta, Georgia
Senior Contributor
21 reviews
3 helpful votes
3 of 5 stars Reviewed 20 January 2012

This Sheraton was redone several years back when Sheratons first started being updated and is now showing its age. When the room were first redone the were very nice and the furniture comfortable and useful. In the last year the carpets are getting very worn down and stained, and the room bathrooms are showing some mold in the tubs. However... More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
23 January 2012

Hi epg_01, Thanks for staying at the Sheraton Milwaukee Brookfield Hotel. Our last major renovation was completed in 2008. We are constantly refreshing our public and private spaces to keep our hotel as “new” as possible. We are also completing some minor renovations. In December 2011 we finished a complete renovation in both our Cardio and Strength rooms. Later this... More

Michael L
Saint Cloud, Minnesota
Contributor
16 reviews
4 helpful votes
4 of 5 stars Reviewed 15 January 2012

Stayed hear three night in January. Great location right of interstate and in mall parking lot. Lots of restaurants in walking distance. The rooms are very comfortable. Nice beds great pillows and nice office space. The rooms are very quiet,nice pool and exercise area. More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
17 January 2012

Hi Michael L, Thanks for choosing to stay with us at the Sheraton Milwaukee Brookfield Hotel. I’m elated you had such a wonderful time. Being located right next door to the upscale Brookfield Square Mall gives our guests to opportunity to shop and dine at over 100 stores and restaurants. I’m delighted you loved our comfortable rooms. Nothing’s better after... More

Astoria1239
Contributor
16 reviews
48 helpful votes
3 of 5 stars Reviewed 11 January 2012

Clean room, small bathroom. For a woman you need space to spread out to get ready. Did not haven king size bed so had to settle for two double beds. I loved the customer service and parking was good. More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
13 January 2012

Hi Astoria1239, Thank you for staying with us at the Sheraton Milwaukee Brookfield hotel. It was good to see you. I apologize we were not able to switch your reservation into a room with one King size bed, but hope that you thoroughly enjoyed our award winning Sheraton Sweet Sleeper beds featuring pillow-top mattresses and all white, fluffy bedding. I’m... More

Lancburm
Senior Contributor
34 reviews
8 helpful votes
3 of 5 stars Reviewed 6 January 2012

I stayed at this hotel for one night while traveling on business. My room was cold and the furnace was very loud. The gym equipment was great though and the room service was prompt. Over all, this place is not great but not bad. More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
9 January 2012

Hi Lancburm, Thank you for choosing to stay with us at the Sheraton Milwaukee Brookfield Hotel! I apologize that you felt your room was cold. We do have individual thermostats in each of our guest rooms so you can control the temperature to your liking. I also apologize that you found the heater noisy in your guest room. In future,... More

IowaAvidReader
Storm Lake, Iowa
Contributor
17 reviews
6 helpful votes
3 of 5 stars Reviewed 20 December 2011

We opted for a room on first floor, so as to be close to the pool. Bad idea. Lots of noise from the conference rooms, lots of hallway noise into the evening hours (weekend night). Pool was nothing special. Could not locate jets to turn on the spa. More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
27 December 2011

Hi IowaAvidReader, Thank you for staying at the Sheraton Milwaukee Brookfield Hotel! It was good idea. I apologize you experienced some noise issues during your stay. If you feel that the location of your room is too noisy, please let the Front Desk know. They would be more than happy to relocate your room or address the noise concerns with... More

GeraldineJohnson
Milwaukee, Wisconsin
Reviewer
5 reviews
2 helpful votes
5 of 5 stars Reviewed 17 December 2011

We stayed 2 nights for a family reunion and enjoyed the hotel very much. This was a cold November weekend so it was really nice to be able to enjoy the pool, the lounge, free internet in the lobby, and the Sunday brunch was excellent. The rooms are beautifully appointed and totally comfortable. Reservations did a great job by putting... More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
19 December 2011

Hi GeraldineJohnson Thanks for choosing to stay at the Sheraton Milwaukee Brookfield Hotel. I’m ecstatic you had such a fabulous time at your family reunion while at the Sheraton. It was our pleasure to block all of your rooms together. I’ve passed on your wonderful praise to our General Manager, in order to share with our team members. Thank you... More

Lazheta M
Whiting, Indiana, United States
1 review
4 of 5 stars Reviewed 11 December 2011

This hotel had great customer service and very friendly. They accomodated our needs without hesitation. The showers were great and the pool was nice and warm. I only stayed one night but I will surely be back and I can't wait! It was great! My twin 1 years olds accidentally called the police and customer service responded very quickly. I... More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
19 December 2011

Hi Lazheta M Thank you for staying with us, here, at the Sheraton Milwaukee Brookfield Hotel. I’m elated to hear that you had such a wonderful time during you last stay! With our indoor pool, hot tub, newly renovated workout facilities and nearby shops and restaurants, the Sheraton is a great getaway for a winter Staycation. Thank you for the... More

EastHuron
Madison, WI
2 reviews
6 helpful votes
2 of 5 stars Reviewed 5 December 2011

We stay in a lot of legitimate 3- and 4-star places, almost always defined as "business class." Marriott, Hyatt, Hilton, Crowne Plaza, Sheraton, Westin, that kind of thing. Here are the things I noticed about this Sheraton in Brookfield, WI: Check-in: As I walked into the lobby, a woman at the front desk speaking on a walkie-talkie suspended her conversation... More

Was this review helpful? Yes
Kimberly J, Manager at Sheraton Milwaukee Brookfield Hotel, responded to this review
19 December 2011

Hi EastHuron, Thank you for choosing to stay at the Sheraton Milwaukee Brookfield Hotel. I'm sorry to hear that you felt let down by our staff during your check in process. This is definitely not the way we welcome our guests at the Sheraton Milwaukee Brookfield and I have passed on your comments to the Front Desk Manager for her... More

Travellers who viewed Sheraton Milwaukee Brookfield Hotel also viewed

Crowne Plaza Milwaukee Wauwatosa Hotel
4.5 of 5 stars 80 Reviews
Wauwatosa, WI
CHECK RATES! ABS:HotelCheckRates-d676966?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Country Inn & Suites Milwaukee West
4.5 of 5 stars 50 Reviews
Brookfield, WI
CHECK RATES! ABS:HotelCheckRates-d225905?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
DoubleTree by Hilton Hotel Milwaukee - Brookfield
CHECK RATES! ABS:HotelCheckRates-d101427?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 13 hotels in Brookfield, ranked by popularity »

Been to Sheraton Milwaukee Brookfield Hotel? Share your experiences!

Write a Review Add Photos Add Videos

Sheraton Milwaukee Brookfield Hotel Also Known As

  • Sheraton Brookfield
  • Sheraton Milwaukee Brookfield
  • Brookfield Sheraton
Address: 375 S. Moorland Road, Brookfield, WI 53005

Is Sheraton Milwaukee Brookfield Hotel your business?

  • Manage your listing
Sheraton Milwaukee Brookfield Hotel
Show the lowest price for this hotel* (from our partners)
CHECK RATES!