Rooms are great! Clean and newly remodeled. Staff is friendly and helpful. There is a lot of construction going on but they do a great job to not disturb the guests. My only rant would be that the Internet here is incredibly slow. I can't get any work done here with the wifi. I just don't understand why it's so... More

Stayed a couple nights here on business. Was the first time I've used this Fairfield. Have to say i was quite pleased with the update to the rooms....the halls and entry still need an update...but my room was very nice. My only disappointments were around the A/C unit...being quite noisy. And I had some neighbors who were partying one of... More

This hotel allows pets and our first room smelled like animal urine. It is hard for me to believe that the staff is unaware of the strong, horrible odor. It was overwhelming! Of course they moved us to a different room, but it was not the kind we requested. The new room was was worn out, but clean and fresh... More

We stopped here after a wedding. We booked a King Studio so my son could sleep on the sofa bed. It was nice to have a seperate area for him and us. However, the room was tired. It was clean, but the room is in much need of sprucing up! There was a nice Twix candy bar and water stating... More

we decided to try different hotels in the rockford area since we haven't been very happy with the usual place we stay when in business in rockford. from the first moment we arrived at the fairmont inn, we knew we had made a good choice. ruben, the front desk clerk, was friendly and welcoming. when we found out that the... More

We found the Fairfield Inn to be very helpful and accomodating. When I booked our room, I was told that we had a suite w/ a refrigerator and microwave. Once we checked in, we realized we didn't have that. I asked at the front desk, and was told that we didn't have that type of room, and there weren't any... More

We stayed here last year while driving cross-country and, while this years experience was favourable overall, I did notice that the rooms have become somewhat "tired-looking" since last time. Breakfast was fine, staff friendly and we slept well though, so I would stay here again. More

Room was clean upon out very late arrival. I had to drive through the night, so my better half set up a late check out time for us. While he slept, I stayed to iron his shirts, only to discover no ironing board in the room. The iron was nice, but left calcium from not being filled with distilled water... More

We arrived at 3:00 for check-in. We were told that our room was not ready but offered no explanation. When we asked when it would be ready, we were told in about 10 minutes. The desk clerk offered no apologies and told us to go somewhere for a few minutes. We sat in our car. We both thought she was... More