Shower had hair all over it, jets did not work. Staff was unfriendly, unhelpful and continued charging our credit card. There are too many choices of hotels in the area to put up with this place! More

Stayed here on the way back from martinsville races. Was glad to find this group of hotels on rte 19, thought we'd have to keep driving way longer than we wanted. This place is great for the price, it was only 76 plus tax. Front desk people were very nice; they have cookies baked and they said they were in... More

Make sure you reserve a room facing the shopping center, they have even numbers, or traffic on US 19 will keep you awake all night. Breakfast yet to be updated, no china at this location for breakfast, probably Beckley would be a better choice in this area. More

Staff members were very accomodating and tenative. Staff member Bridget Nutter was fantastic. She went above and beyond the call of service for me during my stay. The room was clean and comfortable and the bathroom had all the typical supplies (towels, hand towels, and wash cloths) and little extras that I may have forgotten. The Housekeeping staff were very... More

We stayed here on our way to Bristol Motor Speedway. We arrived around 7:00 pm and check in was great. We had a king room and the bathroom was a good size with a huge shower (no bathtub--but we are shower people). The breakfast had a good variety and check in/out was good. We will stay here again on our... More

Hotel needs a good cleaning and the staff needs a big lesson in professionalism. Housekeeping staff was friendly. Maintanence personnel needs to do an inspection and repair obvious damages and hazards. Pool needs towels, not dingy bath mats. No table in room, but did have a microfridge. Air bed would not stay full of air, by morning it was flat.... More

Room was large and well-equipped. We stayed two nights, and after the first night, when we returned to our room, the room looked clean but I could tell it hadn't been thoroughly vacuumed. But overall it was great. Breakfast was good. The hotel seemed super busy with lots of families for space in the eating area was tough to come... More

We had an awesome stay at Country Inn and Suites in Summersville, WV We were there during the bluegrass festival. The hotel was filled to capacity but they appeared to have extra staff to accommodate the crowd. The room was very clean. I wish the rooms had a refrigerator but that is my only concern. The breakfast selection was great..waffle... More

Room smelled as though it had been sprayed to cover up some other odor. Room overlooked a large parking lot and strip mall. Refrigerator made a loud buzzing sound. Bath items (1 bar of soap, grubby-looking lotion and shampoo bottles) were apparently an afterthought. All in all, it was grungy. We checked out after one night and moved to the... More