Checked in our room and within minutes realized that there was a considerable amount of noise coming from the room directly above ours. After tolerating it for more than an hour, as we went down to go to dinner, we stopped at the desk and told them of the 'problem'. They said they would handle it and that the people...
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I do apologize that the your stay was not what was expected. We strive to make sure each of our guests needs are met. We would love to have you return and to see what our service culture is about. I will be following up with the clerk that took your concern lightly, as this is not what our entire...
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