I was working in Morgantown over the weekend and decided to stay at this hotel. The website said that the pool was closed for renovations. Luckily I took my bathing suit anyway as it was open. Pool area was OK. Was all set to jump in (had already taken off my coverup) when I went looking for a towel. Towels... more

We booked a room at the Best Western for one night to attend the WVU new student orientation. The desk clerks were very pleasant and informative about the area. The girls were very helpful and apologetic when we returned with keys that wouldn't open our room. The hallway was a little stuffy but the rooms, beds and linens were clean... more

After staying here, I was surprised to see this hotel ranked so low on TripAdvisor. I didn't have high expectations for staying anywhere in couchburner-town, but being a Best Western GoldCrown member, I chose to take my chances and stay here despite some of the negative reviews. I have to report that I was pleasantly surprised. It's obvious that the... more

The staff was great! I dealt with Spencer & Stormy & they couldn't have been more helpful & pleasant. I've stayed there 2ce in the last 2 mos, my son is at WVU & I will continue to stay there. If you use the coupon avail in the WV welcome center (I stop there to get it as I cross... more

Stayed here before with no problems...wow what a difference a year makes. Hotel is showing it's age: door frames coming off, mold, mildew in bathroom, horrible beds. To top it off, our keys wouldn't work our last morning there. Rude front desk girl made 3 keys, all of which didn't work, inisited I was trying the wrong room number, then... more

I lived in Morgantown in college and watched them do the rennovations when they converted from a Days Inn to Best Western. I stayed here while cleaning my apartment after I had moved and I was very pleasently surprised. The rooms were modern and very clean. I had passed by this hotel nearly everyday and would have never expected it... more

Not as bad as people wrote before me. You can tell that they renovated, but it is an old hotel. The work out room seemed nice and they have a computer in lobby. The rooms are large but the beds are hard. It is not luxury, it is a typical best western. The staff was a little bit creepy though. more

Stayed here for one night during a road trip to Florida. The sign outside read "New Rooms - Renovated". They should have added NOT to the sign. The rooms are smelly and old. Listening to a man in another room try to cough up a lung was not an enjoyable experience. Everything is worn and used and whether it is... more

Stayed 3 nights, room never cleaned, sheets, towels, garbage never touched. Front desk unwilling to give directions to anyplace. Charged cash for items that were never on the bill. Manager not interested, never once apologized for any/all inconveniences. Best Western Customer Service no help. Not once did anyone say sorry your stay wasn't what it should be. Hotel standards certainly... more