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All 21 Morgantown hotels »

Waterfront Place Hotel

3.5 of 5
Two Waterfront Place, Morgantown, WV 26501-5958
Hotel amenities
Ranked #2 of 21 hotels in Morgantown
4.0 of 5 stars 103 Reviews
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103 reviews from our community

    Trip type
Traveller rating
    44
    36
    10
    9
    4
Date Rating
Diane Y
Flemington, New Jersey
Senior Reviewer
6 reviews
1 helpful vote
5 of 5 stars Reviewed 9 January 2012

I have to admit this was a perfect experience visiting WVU. My daughter and I had a wonderful stay at the Waterfront and stayed on the Concierge Floor. If she gets accepted I am booking my stay for my husband and I for the next 4 years. It definitely exceeded my expectations and more. The employees were friendly and very... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
23 January 2012

We always enjoy having "future" WVU students and families stay with us during their visits to the university and we sincerely hope to see you over the next 4 years! Thank you for the nice review and we look forward to seeing you again in the future. all the best, Dan Watts General Manager Waterfront Place Hotel & Morgantown Event... More

snake201
Toronto, Canada
Reviewer
3 reviews
5 of 5 stars Reviewed 6 January 2012

We stayed here overnight on the 2 Jan on our way to Florida. We were given a corner suit which was excellent. We have 2 children ages 2 and 6 months so the extra room was awesome. The hotel staff were all very friendly and helpfull. I would have liked to try the hotel restaurants which looked great but with... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
9 January 2012

Thank you for the kind words and we look forward to your return to the Waterfront Place Hotel. Our restaurant is definitely "kid friendly" and we hope you join us during your next visit. all the best, Dan Watts General Manager More

rkapusti
Bloomington, IN
Senior Reviewer
6 reviews
4 helpful votes
4 of 5 stars Reviewed 5 January 2012

While traveling to Pennsyvania, we spent Christmas night at this hotel, and enjoyed our evening there. One of the draws for us was the fact that their Regatta restaurant was open, and we were served a truly enjoyable dinner. (It is difficult to find a place to eat other than gas station convenience stores while on the road on Christmas... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
9 January 2012

Thank you for chosing the Waterfront Place Hotel on your recent journey over the Christmas holiday. We appreciate your feedback and we are working on improving on our breakfast buffet at this time to ensure the quality is in keeping with the rest of our operatoin. Thank you again and we hope to see you on a future trip. all... More

NeilfromDayton
Dayton, Ohio
Senior Contributor
43 reviews
21 helpful votes
5 of 5 stars Reviewed 5 January 2012

Stayed here 2 nights in January, 2012. This is the best place in Morgantown with nice indoor pool and hot tub. Front desk was professional & efficient. Free Wi-fi, nice rooms, clean and well run. Over the years I have stayed at most of the motels in this town. This one is excellent with a very scenic setting right on... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
9 January 2012

We sincerely appreciate the kind words and we look forward to seeing you again in the future at the Waterfront Place Hotel. Also, thank you for the suggestion for future visitors to our hotel on calling the hotel directly to book their rooms. We enjoy providing discounts to our guests whenever possible. thanks again. all the best, Dan Watts General... More

acampion17
Bowie, Maryland
2 reviews
1 helpful vote
4 of 5 stars Reviewed 1 January 2012

My husband and I decided we wanted to take a long scenic drive from our home in Maryland and stay overnight in a nice hotel to ring in the new year. We booked a room at this hotel after doing some research online and were very pleased with the accommodations. Overall, it was wonderful and our little New Year's "adventure"... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
23 January 2012

Thank you for your review of your recent stay with us on New Years Eve. We appreciate the kind words regarding our hotel and restaurant as well as the other facilities at the Waterfront Place Hotel. We are sincerely sorry for the inconvenience that was created in the early morning hours of New Years day. We hope to see you... More

MariMckenna
Odenton, Maryland
Senior Contributor
23 reviews
105 helpful votes
3 of 5 stars Reviewed 17 December 2011
1
person found this review helpful

I reserved a non-smoking king room with river view. The room was spacious and had a nice view. The room appeared clean. I was a little underwhelmed by the lack of a room safe and in room refrigerator (aren't they standard amenities?) The mattress and pillows need to be replaced. They were lumpy; the mattress was stained. I was disturbed... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
22 December 2011

We appreciate your feedback on your recent stay. We are very proud of the product and service we provide our guests at the Waterfront Place Hotel and therefore we take every guest comment very seriously. We will certainly look into the mattress and pillow issue you listed. As for the parking, we have two parking garages for the hotel, one... More

ElGringoAlto
Rincon
Senior Reviewer
6 reviews
6 helpful votes
2 of 5 stars Reviewed 15 December 2011
2
people found this review helpful

The Waterfront charged my girlfriend's credit card an additional $250 days after our stay at the hotel. The charge was for an old cigarette box with 2 cigarette butts in it that we threw away before we checked out. The butts were from cigarettes that my girlfriend had smoked during our stay which she did outside of the hotel and... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
23 December 2011

We certainly appreciate you taking the time to provide your comments however your comments referencing our customer service is not in keeping with the vast majority of our TripAdvisor posts that point out our outstanding customer service. We feel that it is unfortunate you made the comments about the cigarettes given the actual circumstances that took place. We hope to... More

jbrown7984
Mount Rainier, Maryland
Senior Reviewer
7 reviews
5 helpful votes
2 of 5 stars Reviewed 14 December 2011

I got really great deal on a room here by going through a third party website. The hotel looks excellent. The staff was wonderful. The decor, lovely. I made use of the hotel shuttle, which dropped me off at a restaurant downtown, then we swung by a liquor store on the way back to the hotel. Everything was going great... More

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WaterfrontGM, General Manager at Waterfront Place Hotel, responded to this review
22 December 2011

We appreciate your feedback on your recent stay with us and we are following up with our team on the areas of concern you pointed out to us. Again, thank you for providing your comments and we hope to see you again at the Waterfront Place Hotel. Dan Watts General Manager More

MikeMoAtl
Atlanta, GA
Senior Contributor
22 reviews
44 helpful votes
5 of 5 stars Reviewed 18 November 2011

I was very surprised by the Waterfront Place Hotel. The staff was incredibly friendly and helpful. The room was roomy and very comfortable, with all the amenities you would expect. The gym was much nicer than the average hotel gym. You can't beat the location, right on the river and offered a great place to run. I attended a conference... More

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RedbeardTraveler
Pittsburgh, Pennsylvania
Contributor
13 reviews
4 helpful votes
5 of 5 stars Reviewed 12 November 2011

This was my third time staying at the Waterfront Place Hotel, and the hotel and the staff there have yet to let me down. Front the time I pulled up to Valet to the time I left, I felt like they were glad that I had chosen their hotel to stay in. The room was nice and well-appointed and the... More

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Waterfront Place Hotel Also Known As

  • Waterfront Place Morgantown
  • Hotel Waterfront Place
Address: Two Waterfront Place, Morgantown, WV 26501-5958

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