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Comfort Inn Charleston WV

3.0 of 5
102 Racer Drive, Cross Lanes, WV 25313
Hotel amenities
Comfort Inn Charleston WV
Ranked #3 of 4 hotels in Cross Lanes
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80 reviews from our community

    Trip type
Traveller rating
    38
    19
    16
    5
    2
Date Rating
Cary, North Carolina, United States
1 review
5 of 5 stars Reviewed 22 May 2013 NEW

We stopped here on a two day drive from Chicago to Raleigh with young kids. The whole family was very happy that we pushed the extra hour the first day so we could enjoy a final morning of vacation 'in Hawaii' before reaching home. My spouse was able to enjoy the saloon and let his eyes relax while I got... More

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Columbus, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 18 May 2013 NEW

My husband and I need a place to stay on a long drive and opted for this hotel. The lobby and dining area are beautiful but the rest of the hotel is a bit dated. Since they are remodeling, I assume that the rooms will also be updated. That said, I have zero complaints about the staff, the cleanliness of... More

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Dundalk, Maryland
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 10 May 2013

I stayed here because I unexpectedly had to spent an extra night in the Charleston area on a house hunting trip since I'll be moving soon. I discovered this place in a coupon book and it was one of the most impressive hotel experiences I have had. I especially MUST point out the pool and fitness center facilities. There was... More

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Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
13 May 2013

Thank you very much for taking the time to share your experience with everyone! We really appreciate the feedback and will share it with our team. I will also be sure to let Bruce know his assistance was appreciated. We look forward to seeing you again soon! Thank you again! =) More

Columbia, South Carolina
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 May 2013

Stayed here over the weekend with my family. We checked in late and the guy at the desk was excellent and very attentive. Our room was clean and relaxing. The pool and hot tub are the hotels best feature. The onsite bar does is a nice feature too. The beds are not as comfortable as you would except from a... More

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Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
7 May 2013

Thank you for your feedback! We are happy that our front desk associate was accomodating and your stay was enjoyable. Please be sure to stay with us again soon! More

Waukesha, Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 3 May 2013

I stayed at this hotel while travelling through WV. staff was great, pool and spa were excellent, clean and well kept, very good breakfast. everyone here is friendly and helpful. Good golf nearby and nice,no smoking, casino about 1/2 mile away.came in handy on a rainy afternoon. I would stay here anytime again...A1 bar and grille on site.

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Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
6 May 2013

Thank you so much for your review. We are thrilled to hear such positive feedback. We appreciate your business and hope to see you again real soon! =) More

Cleveland, Ohio
1 review
5 of 5 stars Reviewed 20 April 2013

Everything was so great. We were greeted and given all the information required to choose our room. Gail and Joyce at the Front Desk were professional but super friendly and gave us the feeling that we were staying with friends. The room was immaculate, even the windows sparkled. There were more than enough towels. (Big, fluffy, soft towels!) The housekeeping... More

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Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
22 April 2013

Hello Barbara, Thank you so very much for taking the time to share your experience with everyone. We greatly appreciate your feedback and are thrilled that you enjoyed your stay. We look forward to seeing you again in the future! =) More

mill creek
1 review
5 of 5 stars Reviewed 19 April 2013

Being in the military, I have stayed at numerous hotels and I can honestly say that everytime I have stayed at this Comfort Inn, the staff has always been very professional and courteous to me and my family. It is always a pleasure to stay at this facility. Thank you!

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Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
20 April 2013

Hello Jeff, First, let me say thank you for serving our country and second that it is an absolute pleasure to accommodate both you and your family! We are so pleased to hear that your experiences at our hotel have been enjoyable. Please visit us again soon! :-) More

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 29 March 2013 via mobile

The front desk and housekeeping staff were wonderful. Very welcoming and kind. The pool was fun and different for the kids. Our room was very clean and breakfast was good. But mostly very impressed with staff .

Was this review helpful? Yes 1
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
31 March 2013

Thank you for the wonderful feedback! Please come visit us again soon. =) More

Blackwood, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 22 March 2013

I have been here twice now and fair play, I really enjoyed my time here.The staff were friendly and helpful and the facilities were of a high standard.I intend to return here in mid June to stay for about 3 weeks. Would recommend this hotel .The only negative point that I can think of is they don't do evening meals... More

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See 3 more reviews by Les H for Cross Lanes
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
29 March 2013

Hello Les! Thank you so much for your kind review of our hotel. We greatly appreciate both your business and the feedback. I would like to inquire about one point you mentioned though; you said we did not have a restaurant at our hotel, is this correct? My reason for inquiring is that we DO in fact have an onsite... More

Marietta, Ohio
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 11 March 2013

We stayed in room 214, we were quite surprised to hear it had not yet been renovated...very nice room and good price! Beautiful inside pool and friendly bar/lounge. Hotel staff were friendly and the whole place was tastefully decorated. We will go back :)

Was this review helpful? Yes
Heather P, VP of Sales & Marketing at Comfort Inn Charleston WV, responded to this review
13 March 2013

Hello Matabby, Thank you so much for taking the time out of your day to share your experience with everyone! We love hearing positive feedback regarding our staff and guest satisfaction. Please stay with us again soon! =) More

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Additional Information about Comfort Inn Charleston WV

Also Known As:
Comfort Inn Charleston Wv Hotel Cross Lanes
Comfort Inn Charleston Wv Hotel
Comfort Inn Cross Lanes
Cross Lanes Comfort Inn
Address: 102 Racer Drive, Cross Lanes, WV 25313
Region: United States > West Virginia > Cross Lanes
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Cross Lanes
Price range (per night): INR5,849 - 6,180
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Located in the suburbs of Charleston, West Virginia, we offer a convenient location to area shopping, dining and attractions. The Comfort Inn Charleston is also next to the Mardi Gras Casino.We have 137 well-appointed, all non-smoking rooms, an Indoor Pool with Waterfall and Spa, an Outdoor Pool also, plus our own Fitness Center, a Business Center with High-Speed Internet and don't forget the Lazy Dog Saloon! And of course, one of our favorite features: Free Continental Breakfast in our West Virginia Room Offered 7 Days a Week Featuring: fresh scrambled eggs, bacon, sausage, flavored waffles, sausage gravy and biscuits, an assortment of donuts, bagels, pastries, cereal, yogurt, fruit, and juices.We also offer some unique services and features you may not find at every hotel, such as: Picnic Area with grill Pet-Friendly Rooms (Based on Availability) Coffee Bar in Lobby - fresh coffee with cookies (24 hours) Rewards for frequent visitors. The one of a kind, Choice Hotel® experience! From the moment you arrive at Comfort Inn, we want you to relax and feel at home. Our helpful staff is there to welcome you, and you'll find everything to suit your needs! ... more   less 
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Comfort Inn Charleston WV
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