We stayed at this hotel for one night on our way from Virginia to Ohio. We checked in late. Before arriving we had asked for a crib that was put in the room but not set up and ready to use. The hotel and our room smelled either dusty or smoky. Initially we thought it was just an 'old' smell... more

Booked this room for one of my staff members who was in Charleston for a business meeting. He stated that the room was very comfortable, clean, and appeared to have been recently upgraded in terms of bedding/furnishings. He was pleased with the free breakfast and noted the availability of Jimmy Dean sausage biscuits that were quite tasty. Staff he encountered... more

We chose this location due to it's location, right off the I-64 and close to the Clay Center Museum. We have always stayed at Marriott's; they are our favorite. No breakfast as advertised unless you like cold hard boiled eggs. We were moved twice during our stay. Rooms are not clean, bathrooms are worse. Hotel is very run down and... more

Quick overnight for my husband's early morning presentation at CAMC. Honestly, I just didn't expect much and was pleasantly surprised. The room was very clean. Looked nice. Bedding was nice, pillows were just okay. All down pillows. The down side was a unit ac/heat unit, I kept waking up hot or cold. I went to work the next day very... more

My family was traveling from Virginia Beach to Indianapolis for the XMAS Holiday. We arrived in Charleston at 1:30 AM and we were greated by the Fairfield's friendly staff- check in was a breeze and all was in order despite our LATE arrival. We had a great continental breakfast in the morning. The rooms and hotel were clean and acccomadating.... more

I checked in super late for a brief one night stay. My flights were all delayed. I was exhuasted. Front desk staff was cheerful and efficient. My room was clean. I got my packages immediately. I woke up early and front desk quickly called me a cab. I had a great night sleep and was able to give my 7am... more

We arrived on a rainy afternoon and found the staff most accomodating at the front desk. Our room was on the fifth floor. It was good but not great. This does not appear to be a very new hotel. There are three elevators so getting to a higher floor was never a problem. For some reason Fairfield no longer provides... more

The hotel itself is average but functional. What makes the hotel stand out is the caring, attentive staff. I checked in late one evening, mentioned that I was hungry, and the clerk offered to find some cereal for me. The room was clean, and the bathroom was very spacious. The hotel is located near downtown and is also close to... more

My husband and I stayed here during a conference for 2 nights. The people at the front desk were very friendly and the complementary breakfast was decent. My husband especially enjoyed having the batter to make his own waffles every morning. The rooms had very comfortable beds and were very clean. Complementary internet service always a plus!! Overall, a nice,... more