We had stayed at this hotel one prior trip and wanted to try again. Check in was quick and easy, they had all the paperwork done and handed us our keys. We were on an upper floor and close (but not too close) to the elevator. The rooms are suites with a living room and separate bedroom. We had a... more

Parking is in Town Center Parking Garage at $9 per night, they charge $.95 for local calls, $9.95 for 24 hrs internet, poor maid service. Only thing good was their breakfast. I'll stay at the Hampton Inn next time. more

After traveling from PA, we decided to stop for the night, never staying at an Embassy I was very dissapointed. Nice area, easy access, staff was wonderful; which makes it a shame that the hotel needs $$$ put into it. The room our teens got, had not been cleaned, toilet was completely dirty. They did give them another room and... more

Recently stayed at this hotel while on business. The hotel is clean, well maintained and the staff was polite and attentive. The managers reception and free breakfast were great. Nice pool and great gym. Great stay! more

Let me start by saying the hotel is gorgeous. The seating area in the center is great, staff is very pleasant, and well...it just looks amazing. The rooms are suite style, but I was surprised the TVs weren't flat screen, instead they were rather small. The walls are thin, I could hear my neighbor's TV through the wall. It's a... more

The Good: -Parking is plentiful in the garage -The atrium is very welcoming and something I wouldn't expect in Charleston -Public areas of the hotel were top-notch -Free breakfast -The cooked to order part of the breakfast was delicious -The suite was large with a living room area and a bedroom -The room seemed clean -The bed was extremely comfortable... more

The lobby is nice, but that is about it... The room we stayed in had hair and stains on the bathroom floor, looks like the grout had never been cleaned, was actually black in many places. The water glasses had not been run through a dishwasher but rather washed down with what looked like a rag(left cotton particles inside the... more

Breakfast Great -Made to order omelets & hot foods Room was new and clean - very quiet for the middle of town. Great location - civic ctr & mall across the street more

We have stayed at other Embassy Suites and loved them, but this hotel was filthy. Even accounting for New Years Eve parties, the dirt was more than one year thick. The air vents are covered in dust and the shower has mold growing in it. Dust and dirt everywhere. This was our first stay in Charleston. If we ever return... more