shortly after we got to our room, the front desk called us and asked how the room was and if we needed anything. Room was clean and roomy. It came with a safe, hairdryer, microwave and fridge. Hotel has fitness room, pool and hot tub. Hotel had a shuttle to the casino. Everyone who worked there was friendly and pleasant.... More

The new Hampton Inn in Ranson is excellent. The facilities are great, but the staff is way above the norm. They're friendly, smart, and extremely helpful. Highly recommended. More

I've stayed at plenty of Hampton Inns and this is easily one of the nicest that I've seen. Everything in the hotel still looks and smells new. The breakfast room / bar area is very large and airy with a high ceiling and lots of seating. Hotel staff were really friendly, polite, and helpful. The hotel room was spacious and... More

Almost brand new. Wonderful staff in particular SAM ( Samantha ) who gave us a room upgrade gratis when I asked why there was no fridge in the room I rented, she said it was only in the suites and offered to move us. NOW THIS IS SERVICE. The little shuttle comes by all day and nite so you don't... More

Opened in January. Still working all the kinks out but overall a very friendly staff and new rooms make it a nice place to stay. They are on the casino shuttle route. More

Room was wonderful, love the different set up in room compared to most hotels. We had a great view of the Charles Town Race Track as well. The staff was wonderful! Always making sure everything was good! I was impressed that in the pool area they had a lift into the hot tub so it was handicap accessible! Also the... More

We stayed here overnight and was very happy overall with this hotel. It has only been open for a month so everything was clean, fresh, and new. Its only a few minute shuttle away from the casino which runs 24/7 so that is a plus if you are here for that. I had an issue with connecting to the internet,... More

This is a newly opened hotel that has all the upgraded decor for every room we were in. Our suite was beautiful with a dark wood open desk that seperated the bedroom from the den. The staff, Tim, Nadine, and Denise, were all very personable and accommodating. They treated us as if we were their guests in their home. Can't... More