I have dealt with this hotel before conducting Military contracts when it was under the Holiday Inn. So me and my wife reserved a non smoking room on 21 September and stayed 3 nights. We checked in and the whole area smelt like a smoke factory, and even the room smelled smokey. Non smoking rooms shouldnt be mixed with smoking... More

The staff were very friendly. Rooms were clean and spacious. The bed was too hard for me, so if you have any back trouble, don't expect to be too comfortable. Good overall experience, just not a vacation spot. A plus, the breakfast bar was good and the hotel is pretty close to most of the restaurants. Princeton is not to... More

Stayed here for 45th high school reunion. The front desk was especially helpful and attentive. Room was clean and well appointed. Nice lobby and conference rooms. A complimentary breakfast bar had pastries, coffee, tea & juices, make your own waffle, already prepared eggs, biscuits & gravy; cereals, fruit, etc. It was more than enough to start the day. The buffet... More

This was the best place that we have stayed - I can't say enough about it.... Errica was a pleasure to deal with at the front desk!!! :) The room was wonderful, an amazingly comfortable bed, with the greatest pillows in the world ( Need to know where they came from, I want some for home!!!!) The Bar / Restaurant... More

This hotel was immaculate! We had a beautiful room which was next to our families room. The wall are absolutely soundproof, as the next morning we were told our granddaughter screamed for an hour during the night, and we never heard a sound! We were there on a Saturday night/Sunday morning, and the only complaint I have was the breakfast... More

I have stayed at this hotel for years and when I returned this year to visit family I was met by a completely new staff. They were rude very unprofessional. The girl working the front desk (supervisor) was shady and was of no help. My little girl was tired from the trip and when she started to whine I was... More

The staff was friendly, the complementary breakfast was good, and the rooms were very clean but somewhat outdated. A little overpriced for the Bluefield area & the fact it is a Quality Inn. I would definitely stay here vs. other hotel in the area. More

The outside door would open with out a door card. you could get to the rooms through a lobby, but it was easier to use outside door. the outside door would open with out a door card. (which wasn't good) We rented a king size room and were very happy with the price and the quality. The bathroom was very... More

This hotel was very nice and clean. The staff was friendly and efficient. The manager was extremely helpful when she heard us come and having had a bad experience with a hotel up the road. The room was large, clean and very comfortable. We were very please with our whole stay here. More