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BEST WESTERN Chieftain Inn

2.5 of 5
1017 N Wenatchee Ave, Wenatchee, WA 98801-1574
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BEST WESTERN Chieftain Inn
Ranked #5 of 16 hotels in Wenatchee
4.0 of 5 stars 53 Reviews
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53 reviews from our community

    Trip type
Traveller rating
    19
    18
    11
    3
    2
Date Rating
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 April 2012
1
person found this review helpful

We have stayed there many times in the last 2 years always satisfied comfortable until this last stay. Hotel staff said we put a hole in the tub charged $150 to card. If there is a in hole tub maybe because they are old and brittle so if your going to stay here becareful you may get charged for breaking... More

Was this review helpful? Yes
Mei-lan Young, Manager at BEST WESTERN Chieftain Inn, responded to this review
3 April 2012

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I apologize that you feel that our hotel is old.... More

Belfair, Washington
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 1 April 2012
1
person found this review helpful

Our rooms were booked as part of a school trip for our youngest, who had a competition in the area. As such, the rooms were all to be paid for by the trip organizer, who had funds set aside for this. We all traveled separately, however, and my family arrived earlier than the organizer. The woman at the desk (I'm... More

Was this review helpful? Yes
Mei-lan Young, Manager at BEST WESTERN Chieftain Inn, responded to this review
3 April 2012

Dear Valued Guest, Your business is very important to us and we value your feedback. By telling us what you experienced during your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I sincerely apologize about the credit card issue. When this small group reservation was made,... More

Seattle, WA
Senior Reviewer
8 reviews 8 reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 24 March 2012
1
person found this review helpful

This isn't a 2.5 star hotel, it's a solid 2. I would definitely book elsewhere next time - for the same price I'm sure you can find a much better stay (Red Lion, Comfort Inn ). One of our friends booked a block of rooms and ... he obviously doesn't do his homework very well. I almost forgot to add... More

Was this review helpful? Yes
Mei-lan Young, Manager at BEST WESTERN Chieftain Inn, responded to this review
26 March 2012

Dear Valued Guest, On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again... More

Sumner, Washington
Contributor
20 reviews 20 reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 20 February 2012
1
person found this review helpful

My husband and I decided to brave the mountain passes and get away for the night, which we do quite often. Stayed at the Chieftain, and as always the staff is friendly, the rooms are spotless, the beds are sooo comfortable, love those pillow tops!! We were in room 133 which is next to the exercise room. The lady at... More

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Spokane, Washington
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 26 November 2011
2
people found this review helpful

We enjoyed our stay with the friendly staff, homemade cookies in the evening and a great breakfast in the morning. The bed was warm and so comfortable. You have a nice clean place to stay. More

Was this review helpful? Yes
Mei-lan Young, Manager at BEST WESTERN Chieftain Inn, responded to this review
12 February 2012

Dear Valued Guest, Thank you for choosing Best Western Chieftain Inn. We appreciate your loyalty to our brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.... More

Kelowna, Canada
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 31 October 2011
1
person found this review helpful

the hotel staff were great! the bedroom very spacious, but it seemed old and had a smell and the pool area was in need of some maintenance badly! the outside was just old and needed updated. I think for the price it was not great. I saw the Comfort inn right beside us and it seemed a lot nicer, and... More

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Spokane Valley, Washington
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 25 October 2011
1
person found this review helpful

My husband used to stay here while traveling for business. Their recent upgrades are really nice. Lovely lobby. Outside doesn't prepare you for the elegance of the inside. Our room was very nice and the rate was reasonable. Really liked the bathroom setup - inside room with a toilet, sink and tub/shower. Adjoining room with 2nd sink and closet area.... More

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See 2 more reviews by Max1943 for Wenatchee
Ephrata, Washington
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 21 October 2011
2
people found this review helpful

We have stayed at the Chiefton Inn several times and have always been very comfortable. Whenever we need to stay in Wenatchee the Chiefton is our first choice. It is very clean, the bedding is very nice, the breakfast is more than adequate. I recommend this heartily. More

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See 2 more reviews by Doris S for Wenatchee
Cawston, Canada
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 19 October 2011
2
people found this review helpful

We recently stayed at this hotel. We have been there many times and have always enjoyed our stay there. The staff is always very friendly. This is a very clean family friendly hotel. I have seen first hand the staff dealing with some very difficult customers and were able to resolve the problem. The pool and hot tub are always... More

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Spokane, WA
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 October 2011
2
people found this review helpful

I recently stayed at the Best Western for two nights with my family. We had originally booked 3 rooms and when we called to confirm (2 different times) they told us we only had 2. Since we were told we only had 2 we made arrangements to deal with 1 less room. Upon arrival they then told us we had... More

Was this review helpful? Yes
Mei-lan Young, Manager at BEST WESTERN Chieftain Inn, responded to this review
18 October 2011

Dear Roz N, I would like to thank you for taking the time and posting a review. I also want to thank you for your recent stay. Your business if very important to us. Again as mentioned on our phone conversation yesterday, I apologize for the inconvenience of your reservations. I also want to apologize that you felt you received... More

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Additional Information about BEST WESTERN Chieftain Inn

  • Best Western Wenatchee
  • Wenatchee Best Western
Address: 1017 N Wenatchee Ave, Wenatchee, WA 98801-1574
Price range (per night):* INR3,188 - 3,803

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BEST WESTERN Chieftain Inn
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