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Crossland Spokane


Hotel class 2.0 of 5
12803 E. Sprague Ave., Spokane, WA 99216
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Reviews you can trust

60% Recommend
3.0 of 5 stars 10 reviews
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By trip type
All (10)
[ Date ] [ Rating ]
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2 of 5 stars
USA
24 Oct 2009 | Trip type: Business, Solo travel

Pros: Inexpensive, centrally located, nice customer service, quiet on top floor Cons: Non-smoking room reeked of smoke (but Crossland did warn on its website that it cannot guarantee non-smoking room), bed is really hard, very small room & TV, stairs and elevator has a dirty, industrial feel, no chair to sit in to read or watch TV, not even anyplace... more

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3 of 5 stars
Tempe, AZ
10 Oct 2009 | Trip type: Couples

We stayed here when visiting family for a few days. The room was okay. The bed was VERY small and uncomfortable. The bathroom was adequate, but it wasn't the cleanest. We didn't use any of the kitchen features. The neighborhood was fine, a lot of businesses around, but not too shady. I felt pretty safe there. There is a charge... more

Management response from
Extendedstayhotels, Regional Director of Operations

Thank you for taking the time to review your recent stay at Crossland Spokane - Valley. Given our company's commitment to superior guest satisfaction, I was disheartened to read that your stay wasn't 100% satisfactory. Please understand how truly sorry I am. We know that our guests have many lodging options, which is why it is so important to us...

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3 of 5 stars
usa
7 Feb 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

In a commercial neighborhood with no "beauty" to commend it. Semi-clean but carpeting was in dire need of a steam cleaning (stains, spots). Quiet and locked down well. Shower needed a door versus a curtain, as a thorough mopping of water on the laminated wood floor was in order after each shower. The place was overpriced by at least $100... more

Management response from
Extendedstayhotels, Manager-GRE

I recently received a copy of your review of the Crossland Spokane - Valley. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies. We know that our guests have multiple hotel choices, which is why our mission is...

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4 of 5 stars
Darby, Montana
27 Oct 2008 | Trip type: Friends getaway
1/1 found this review helpful

I booked this Hotel soley based on the low price, and was expecting mediocrity. I was very pleasantly suprised with what I found. The hotel was easy to find from the freeway. The room was very clean and comfortable, well maintained, and contained a small kitchenette. the staff was friendly, courteous, and helpfull!! The next trip I make to Spokane,... more

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2 of 5 stars
Seattle, Washington
5 May 2008 | Trip type: Couples
1/1 found this review helpful

We booked this through Hotwire and (luckily) thanks to previous reviewers we knew the bed situation so brought a single aerobed along in case we ended up with too small a bed (which we did...aerobed worked out fine). Spartan, but very clean. We were on the back side on the top (3rd) floor so very quiet. Great water pressure/temperature. Bed... more

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4 of 5 stars
Portland, OR
22 Apr 2008 | Trip type: Family

Overall, I was very satisfied with my stay here. The rooms and grounds were clean and well maintained. It was a basic motel room with a small kitchenette. The beds weren't fantastic, but that's to be expected. I did especially enjoy the shower, good water pressure with lots of hot water. If I were to stay here again, though, I... more

Not The Best
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2 of 5 stars
Meridian, Idaho
10 Jul 2007 | Trip type: Family
1/1 found this review helpful

I was a little hesitant to stay here as I have never stayed in a hotel where maid service was not included every day. After checking in I was very pleased to see the room. It was nothing fancy but clean and neat. The rooms include a stovetop, microwave oven, refrigerator, dishes, utensils, etc. The only fault I could find... more

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4 of 5 stars
WA
10 Aug 2006 | Trip type: Business, Family
5/5 found this review helpful

We got a very cheap room here, thanks to Priceline. Didnt need or expect much, so settled for a 1 star hotel. Since they messed up our room assignment, they gave us another room with 2 beds (we had a toddler with us) at no extra charge. The place was very neat and clean. In fact we were trying to... more

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4 of 5 stars
Ritzville, WA
15 May 2005 | Trip type: Business
2/2 found this review helpful

Of the many times we have visited this hotel over the years, this has been by far the best. The rates have barely moved over the past four years, but the service has vastly improved. Friendly, courteous staff. The rooms are starting to show some wear and tear, but continue to be clean. They need high-speed when they update the... more

Horrible!
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1 of 5 stars
Seattle, WA
23 Dec 2003
6/8 found this review helpful

I would never again choose to stay at this hotel. To anyone who is interested, I do believe that there was a drug bust above my room the night that I was there. It is too bad that I chose a full weekend to travel to Spokane, I would have much rather stayed anywhere else! more

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Crossland Spokane Also Known As

  • Extended Stay America Spokane
Address: 12803 E. Sprague Ave., Spokane, WA 99216