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Been to Holiday Inn Express Hotel and Suites Richland? Share your experiences!
This hotel was very nice & clean, as was the room. However, I felt the room was pretty small, the breakfast was NOTHING to write home about and there just wasn't anything special at all for the price. So, if you don't mind paying the price, stay here. Otherwise, next time we stay in the tri-cities area, we will definately... more
This Express seems almost European in that the rooms are new and nicely designed; the breakfast is excellent; great shower. Pet-friendly. Seems like you can always find a chain that is a little cheaper than Express, but they are nice. This one was top-notch for newness and cleanliness. more
I am on the road over 200 days a year. I have stayed at many locations all across the western USA. Without a doubt this place has now become my favorite place to stay. My reservation is always correct, I always get upgraded to a suite without even asking - who does that anymore? Most places make me beg for... more
Most egregious mangement I've encounter in any business. We were charged for an extra night and can not get it removed as the manger thinks I made my reservation with a High School sport team. I explained that I made my reservation seperately and on my own. The charge was removed at check out but fraudently recharged on my 4... more
We strongly disagree with the statements in this review as it is completely inconsistent with facts concerning this stay. We understand that certain individuals go through life thinking that the rules don't apply to them, and then when those rules aren't bent in their favor- well they end writing reviews like the one you see here. Any time there is...
Stayed here in May 2007. Place appears to be pretty new & was clean. Nice basic room.........lots of pillows on bed..........DSL, tv, microwave, & fridge in room. It was a bit noisy above with kids running up & down the hallway. Pretty simple but nice place, although with a final bill of about $140/night, I feel it's overpriced...........& that was... more
Where do I start? The hotel is noisy-you hear what's going on all around you. The beds are too low, making it uncomfortable to get in & out. The mattresses felt like they were purchased from a homeless shelter. I could feel EACH coils when I laid down. THE most uncomfortable bed I've ever paid to sleep in. The front... more
We stayed at the Holiday Inn Express with my daughter's softball team, in Richland for a tournament. We found this to be a good choice for her team's stay. Our room had a king bed with a full size sofabed. Our two kids, age 8 and 11, slept together in the sofabed and had enough room. We were able to... more
We've stayed at this Holiday Inn twice. For my duaghters tenth birthday we thought it would be fun to have a sleep-over/pool party with five of her friends. We went a few weeks before the party to check out the hotel. The hotel had only been open about a month. The desk clerk show us all the different rooms, the... more
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