We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox. Mac: Safari.
All 4 Pullman hotels »

Hilltop Inn

2.5 of 5
928 NW Olsen Street, Pullman, WA 99163 (Formerly Hawthorn Suites)
Hotel amenities
Ranked #2 of 4 hotels in Pullman
4.0 of 5 stars 28 Reviews
Show the lowest price for this hotel*
CHECK RATES!
*from our partners
Write a Review

28 reviews from our community

    Trip type
Traveller rating
    10
    5
    1
    5
    7
Date Rating
LARRY M
Manhattan, Kansas
1 review
5 of 5 stars Reviewed 8 February 2012

The Hilltop Inn in Pullman has been my choice of hotels in the area for many years. The rooms are spacious, clean and unique from the decor of the run of the mill chain hotels. The staff is very accomodating and friendly. The complimentary breakfast is substantial and provides a real start to the day. Further, the restaurant on the... More

Was this review helpful? Yes
Julian S
Springfield, IL
1 review
5 of 5 stars Reviewed 1 February 2012

Excellent accomodations combined with friendly and outstanding services. Hosts Ron and Barb a credit to the hotel business and the Pullman community. Hint - try the theme rooms - I was in the Canyon Room - fantastic! More

Was this review helpful? Yes
SSCoug69
Lacey, Washington
1 review
5 of 5 stars Reviewed 31 January 2012

Whenever I am visiting Pullman, which is several times per year, I ALWAYS stay at the Hilltop Inn. The location is very convenient and the hotel & rooms are always clean and well maintained. The owners and staff are very friendly, helpful and inviting. Although rather "routine" the included hot breakfast is one of the best offered by a hotel,... More

Was this review helpful? Yes
Dan P
Twin Falls
1 review
5 of 5 stars Reviewed 26 January 2012

My stay at the hotel was wonderful. I really liked the rooms having thems. i was in the Jazz room and it has all kinds of music instruments in the room. i will stay there the next time i am in town. More

Was this review helpful? Yes
Dale L
Manhattan, Kansas
1 review
5 of 5 stars Reviewed 21 January 2012

I recently had the opportunity to stay in this motel and was impressed with how neat and tidy the motel was inside and out. I have no idea how several of the reviewers arrived at their unbelievably negative conclusions - but I assure you that the rooms and premises are clean and comfortable and the motel staff is friendly, courteous... More

Was this review helpful? Yes
Suttoxo
Naches, Washington
1 review
5 of 5 stars Reviewed 11 January 2012

My job takes me to every state on the west coast and I spend more time in hotels than I do at home. About four years ago I made a last minute trip to Pullman (Washington State University) over Mom's Weekend. Mistake if you don't have a reservation. I contacted the folks at The Hill Top Inn and was informed... More

Was this review helpful? Yes
lilachicad
Gig Harbor, Washington
Reviewer
4 reviews
8 helpful votes
1 of 5 stars Reviewed 21 August 2011
2
people found this review helpful

I had to spend one night in Pullman on business and chose this hotel because it offered a free airport shuttle and the other hotels with shuttles were booked up. It also had decent reviews on the airline website I used to book the room. When I arrived, the front desk lady watched me struggle with my bags through the... More

Was this review helpful? Yes
Barb Wachter, Owner at Hilltop Inn, responded to this review
5 January 2012

Thank you for all of your feedback on your visit to our hotel. We were very pleased to have you stay here with us, however, we are dissappointed about the negative reviews. All of our staff works very hard to accommodate each and every guest, we all take great pride on our friendly service and the cleanliness of our hotel.... More

Soon2Moon
Seattle
Senior Reviewer
7 reviews
66 helpful votes
1 of 5 stars Reviewed 24 June 2011
1
person found this review helpful

We have stayed at several different hotel properties over the years in Pullman and some in Idaho, too. There are not a lot of options here so, in some cases, we take what we can get once in a while...hence our last minute stay at The Hilltop Inn last May. Without going into scads of negative details (as many previous... More

Was this review helpful? Yes
Barb Wachter, Owner at Hilltop Inn, responded to this review
5 January 2012

Thank you for bringing your opinon about our hotel to our attention. We are dissapointed that your stay was not a desirable one. Our staff has discussed the review and we are apologetic. We hope you will be a guest with us in the future. Sincerely, The Hilltop More

Nicholas63
Everett, Washington
2 reviews
2 helpful votes
1 of 5 stars Reviewed 12 May 2010
2
people found this review helpful

I made this reservation through Expedia, and the reservation between Expedia and the hotel was totally botched up. We were supposed to have a room with two beds for two nights for April 23 & 24. When I called April 19 to confirm we only had reservations for one night instead of the two Expedia charged us for (first strike).... More

Was this review helpful? Yes
Barb Wachter, Owner at Hilltop Inn, responded to this review
5 January 2012

Dear Guest, we sincerely apologize for the confusion about your reservation. When making internet reservations please read the fine print and notice that the decisions on refunding money comes directly from the source not the hotel. We do not have the resources to refund money that the internet has already collected from you. We are very sorry for the inconvience... More

Hank55
Tacoma, WA
1 review
4 of 5 stars Reviewed 23 September 2009

Planning a last minute trip to Pullman for a football game, we were able to get a room at the Hilltop. My wife read the reviews on Trip Advisor, and needless to say, became very worried. I'm happy to say, we were surprised in a Positive way. The room was clean, the bathroom was clean, the hot water was instant.... More

Was this review helpful? Yes
Barb Wachter, Owner at Hilltop Inn, responded to this review
5 January 2012

A huge thank you for your positive feedback! We love having satisfied guests stay with us! We look forward to having you as our guest in the near future! More

Travellers who viewed Hilltop Inn also viewed

Holiday Inn Express Pullman
4 of 5 stars 54 Reviews
Pullman, WA
CHECK RATES! ABS:HotelCheckRates-d110969?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
Quality Inn Paradise Creek
3.5 of 5 stars 26 Reviews
Pullman, WA
CHECK RATES! ABS:HotelCheckRates-d100489?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
BEST WESTERN Wheatland Inn
4 of 5 stars 26 Reviews
Colfax, WA
CHECK RATES! ABS:HotelCheckRates-d282727?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed
View all 4 hotels in Pullman, ranked by popularity »

Been to Hilltop Inn? Share your experiences!

Write a Review Add Photos Add Videos

Hilltop Inn Also Known As

  • Hilltop Hotel Magnuson
Address: 928 NW Olsen Street, Pullman, WA 99163 (Formerly Hawthorn Suites)

Is Hilltop Inn your business?

  • Manage your listing
Hilltop Inn
Show the lowest price for this hotel* (from our partners)
CHECK RATES!