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All 8 Olympia hotels »

Phoenix Inn Suites Olympia

2.5 of 5
415 Capitol Way N, Olympia, WA 98501
Hotel amenities
Phoenix Inn Suites Olympia
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41 traveller photos
Ranked #2 of 8 hotels in Olympia
4.0 of 5 stars 91 Reviews
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91 reviews from our community

What travellers say about this hotel
  • “Farmer market” (4)
  • “Business trip” (3)
  • “Good value” (3)
  • “Friendly and helpful” (3)
Traveller rating
    28
    44
    12
    2
    5
Only show reviews for Family (20) | Couples (35) | Business (18)
Date Rating
Rhonda C
Albany, Oregon, United States
2 reviews
3 helpful votes
“Olympia Get a WAY =)”
5 of 5 stars Reviewed 30 November 2011
2
people found this review helpful

Tabitha & staff were super!! Everything from the Rooms, to Breakfast to Views. Would go back again in a heartbeat!! Loved it! Thx R&R More

5 Photos
Was this review helpful? Yes
TabithaPIH, General Manager at Phoenix Inn Suites Olympia, responded to this review
9 December 2011

Thank you so much for taking the time to write this review Rhonda! We're so glad you had a great experience and shared it with the world! :) Olympia certainly has a lot to offer any kinda traveler; from business to pleasure. We have great restaurants, fun things to see and do and a great hotel to stay at. Tell... More

ErinLeary
Kirkland, WA
Senior Contributor
30 reviews
47 helpful votes
“Great place to stay on Olympia”
4 of 5 stars Reviewed 10 November 2011
1
person found this review helpful

I've stayed here multiple times for family events in the Olympia area. It is convenient and comfortable, easy access to the marina and town. Even during Harbor Days, it is a nice, quiet spot to return to and unwind. More

Was this review helpful? Yes
ChristaPIH, Guest Relations Manager at Phoenix Inn Suites Olympia, responded to this review
14 November 2011

We are so grateful to be your hotel of choice in the Olympia area! We definitely value our convenient location to all that Olympia has to offer, as it is helpful to many of our guests. Our 24 hour pool, spa & custom mattresses are a bonus when it comes to relaxing:) Thank you for taking the time to write...We... More

miles o
seattle
Reviewer
3 reviews
3 helpful votes
“great place, well run, friendly staff”
5 of 5 stars Reviewed 27 October 2011
2
people found this review helpful

This was a great stay, no problems at all, friendly and outgoing staff, close to everything and a comfortable room, breakfast was good. Gym was a bit lacking but had the essentials.Check in and out was smooth and front desk helped with information with a smile.I would stay here again definitely. More

Was this review helpful? Yes
TabithaPIH, General Manager at Phoenix Inn Suites Olympia, responded to this review
7 November 2011

Thank you so much for taking the time to share your experience at our hotel. I especially love it when I see that you had a comfortable stay and our staff treated you well. Guest service is definitely a priority area for us. I'm sorry that our gym was a little lacking for your taste. We will be doing some... More

Fussbucket
Calgary
Reviewer
4 reviews
6 helpful votes
“Very enjoyable stay”
4 of 5 stars Reviewed 21 October 2011
2
people found this review helpful

We were very impressed with this hotel. The location is close to the Farmers Market area with its many interesting restaurants and is also just a short walk to the historic downtown . Our room was large and spacious and provided a view of the market and a bit of the waterfront. What really impressed us was the service from... More

Was this review helpful? Yes
TabithaPIH, General Manager at Phoenix Inn Suites Olympia, responded to this review
26 October 2011

I'm so glad to hear you had a great stay! Great guest service is definitely a top priority, so it is encouraging to hear that it's happening; I will share this with our team. We appreciate all our feedback from guests, so thank you so much for taking the time to write the review. We look forward to your next... More

Ruffledfeather
Senior Contributor
24 reviews
6 helpful votes
“Great place!”
4 of 5 stars Reviewed 25 September 2011
2
people found this review helpful

I love that they didn't try to screw us and pay for wifi! That really grinds my gears when hotels do that! The front of the house guy was super friendly and helpful. The bed is clean and really comfortable, with down pillows and comforter. I'm glad we choose this place. It has a great locatio too. Within walking distance... More

Was this review helpful? Yes
ChristaPIH, Guest Relations Manager at Phoenix Inn Suites Olympia, responded to this review
29 September 2011

Thanks! We always love to hear that we have offered friendly guest service:) Glad to hear you had a great time...and we hope to see you back soon! More

sakura_senshi
Sacramento, California
Senior Contributor
21 reviews
11 helpful votes
“Nice hotel by the water”
4 of 5 stars Reviewed 14 September 2011
2
people found this review helpful

After a long, stressful summer, I decided to stay at the Phoenix Inn as a treat for myself. It's next to Percival Landing and the Farmers' Market, two of the best places to visit in Olympia. I had asked for a room with a view of the Landing, and I got one---only the window was covered in seagull poop, lol!... More

Was this review helpful? Yes
ChristaPIH, Guest Relations Manager at Phoenix Inn Suites Olympia, responded to this review
22 September 2011

Thank you so much for staying with us! I love the downtown farmers market and percival landing as well:) It's beautiful to see the new improvements on our water front. When our seagull friends aren't blocking the view, it is nice to get a peak of Puget Sound Lol How fun to enjoy a getaway alone to relax and have... More

ellicottcitytraveler
Ellicott City, Maryland
Contributor
14 reviews
11 helpful votes
“Great Value, Comfy beds”
4 of 5 stars Reviewed 21 August 2011

This was my third stay at the Phoenix in as many years. Love the location and the price was very reasonable. When we checked in late at night the first room we entered was way too hot - temp set at 89 degrees - heat blowing in August. Immediately went back to the front desk and was quickly given another... More

Was this review helpful? Yes
TabithaPIH, General Manager at Phoenix Inn Suites Olympia, responded to this review
24 August 2011

Thank you so much for taking the time to give a review of your experience at our hotel. We love your feedback! We are definitely known for having the most comfortable beds town. Tell your daughter the waffles are my favorite too. Our lovely waterfront neighbors, the seagulls, certainly adds some character to our location, but I could do without... More

Jocelynperkins
Bothell, Washington
1 review
1 helpful vote
“Pool cold and sauna not working no room information...breakfast...awful”
1 of 5 stars Reviewed 7 August 2011
1
person found this review helpful

I stayed at this hotel a few months ago and LOVED it...I returned on a planned mini vacation and HATED IT! I paid for two separate rooms for my kids and boy what a waste of money. We tried to go swimming but the water was very cold and my kids had to take warm showers to..."try to enjoy" the... More

Was this review helpful? Yes
TabithaPIH, General Manager at Phoenix Inn Suites Olympia, responded to this review
9 August 2011

I am really sorry to hear about your poor experience at our hotel. This is certainly not the impression we want any of our guests to leave with and for that, my sincere apologies. I really appreciate that you were willing to communicate with us while you were here so that we had an opportunity to compensate you in some... More

TPTVancouver_B_C_
Vancouver, B.C.
Top Contributor
72 reviews
64 helpful votes
“It was fine.”
4 of 5 stars Reviewed 4 August 2011

We stayed two nights while visiting family. We received free water bottles on check-in which was appreciated. The room was large and clean with a comfortable bed. The view from the room was a construction site, but we weren't here for the view. I'm not a fan of having the sink in the main room (almost opposite the bed)--it feels... More

Was this review helpful? Yes
TabithaPIH, General Manager at Phoenix Inn Suites Olympia, responded to this review
9 August 2011

Thank you for your review! Our location is definitely a strong point for us as well as our guest service. It is important for us to hear directly from our guests, what their view of overall comfort was, and I apologize for the anything that made your stay less comfortable and will make sure those issues are addressed right away.... More

HD03rider
Gig Harbor, Washington
1 review
“Great Surprise-Loved location and staff”
4 of 5 stars Reviewed 1 August 2011

Leah at the front desk was very friendly and helpful. She is the reason we stayed at the Phoenix. We will be back. Olympia is also a great place for funky restaurants and bars. More

Was this review helpful? Yes
ChristaPIH, Guest Relations Manager at Phoenix Inn Suites Olympia, responded to this review
3 August 2011

Thank you! With customer service being our top priority, I'm happy to hear that our guests needs are met at all hours of the day. We love having Leah on our staff too! I will make sure that she hears your review. We look forward to your next visit! More

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Phoenix Inn Suites Olympia Also Known As

  • Phoenix Hotel Olympia
  • Olympia Phoenix Hotel
Address: 415 Capitol Way N, Olympia, WA 98501

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Phoenix Inn Suites Olympia
415 Capitol Way N
Olympia, WA 98501
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