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Comfort Inn and Suites Kent


Hotel class 2.0 of 5
22311 84th Ave. South, Kent, WA 98032
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Reviews you can trust

53% Do not recommend
2.5 of 5 stars 19 reviews
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By trip type
All (19)
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1 of 5 stars
Bend, OR
20 Aug 2009 | Trip type: Couples

Had to cancel reservations because we were not told about the pet fee. Later to find a $600 charge for a 3 night stay. I NEVER STAYED THERE!!!!! The manager is RUDE and all of the staff is uninformed. more

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2 of 5 stars
West Yellowstone, MT
11 Jul 2009

Honestly when my uncle said that this hotel was one of the nicest places he had ever stayed at in or near Seattle, I was extremely pleased. The outer aesthetics were beautiful, until you get inside the building. The lobby was crowded with tons of chairs and couches that didn't even go together and the whole hotel is backed up... more

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1 of 5 stars
Ponca City
14 Apr 2009
1/1 found this review helpful

Had feces/blood covered towels in room. Bed hard as rock. Manager refused to give discount/refund. Charged me twice. Manager would not work with me! more

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1 of 5 stars
Hauser, ID
8 Dec 2008 | Trip type: Family
1/2 found this review helpful

My sister and I and our two families recently attended a wedding in the Seattle area. We drove together to Seattle from our homes in Spokane. The first two nights we stayed with my brother in the Arlington area, but on Saturday night the activities were in Kent, and we decided to get a hotel room and leave for home... more

Management response from
gm_wa020, Management

Dear Valued customer, I apologize for your recent experience with our establishment. I have properly communicated with our management team and I would definitely like to continue to gain your business. Please email me at gm.wa020@choicehotels.com with your information and the time that you stayed and we can find a way to remunerate you for your inconvenience. -Management

Overcharged
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2 of 5 stars
Pacific NW
8 Dec 2008 | Trip type: Couples
1/1 found this review helpful

We wound up staying at the Comfort Inn in Kent after trying unsuccessfully to find a place to stay in the Puyallup/Auburn area. We arrived rather late and left early the next morning. Our stay was pleasant; the room was much nicer than I expected for a Comfort inn and the breakfast was good. I checked our bank account a... more

Management response from
gm_wa020, Management

Dear Valued Customer, I apologize for your recent experience at our hotel. Please contact me at gm.wa020@choicehotels.com with your information/dates stayed and we can work to remunerate you for your inconvenience. Thank you for your business. Management

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1 of 5 stars
NJ
22 Oct 2008 | Trip type: Business, Solo travel
1/1 found this review helpful

I inquired prior to booking about a diabetic menu and was assured they had healthy foods. my stay was to have been 17 nights. When I checked in the manager asked me what I requested. I mentioned wheat bread, non fat yogurt, and sugar free syrup. She responded with the location of a supermarket. On the phone I was quoted... more

Management response from
gm_wa020, Management

Dear Valued Customer, I apologize for your recent experience. I have communicated with our management team and we are working to improve our service to our guests. We have just recently added free shuttle service so now you can take advantage of traveling in the local area to help accomodate your dietary restrictions. Please let us know your specific dietary...

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3 of 5 stars
Aurora, Illinois
2 Sep 2008 | Trip type: Couples
1/1 found this review helpful

Stayed overnight before our cruise to Alaska. Clean, comfortable, free Wi-Fi and computer workstation. Pool and Hot tub was refreshing. Good breakfast. more

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4 of 5 stars
Dayton
2 Sep 2008
1/1 found this review helpful

This hotel is very good, The bed, the staff, the breakfast, everything was very good. Only the neighborhood was not excellent and the prices are very high in this area. more

Good choice
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4 of 5 stars
Nebraska
23 Aug 2008 | Trip type: Family
1/1 found this review helpful

I stayed here one night with my elderly mother after a day of flying. Good things: easy to find, ample parking, friendly staff, comfy beds, GREAT handicapped shower which my mom really appreciated (me, too, knowing that Mom felt safe). Not-so-good things: room wasn't vacuumed well. There were large particles on floor, and crumbs on the ottoman...not a few, but... more

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3 of 5 stars
Monument Colorado
2 Jun 2008 | Trip type: Couples

During a weeklong trip to this area, this was the only hotel that allowed smoking in some rooms, and if you really don't like cigarette smoke, then I wouldn't recommend staying here. Even in the "Non-Smoking" rooms, the smell is evident. Other than that the hotel had a good rate, is relatively convenient to any place on the south side... more

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Comfort Inn and Suites Kent Also Known As

  • Comfort Inn Kent
  • Comfort Inn Hotel Kent
  • Kent Comfort Inn
Address: 22311 84th Ave. South, Kent, WA 98032