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Quality Inn & Suites Federal Way


Hotel class 2.5 of 5
1400 S 348th St, Federal Way, WA 98003
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Reviews you can trust

58% Do not recommend
3.0 of 5 stars 7 reviews
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[ Date ] [ Rating ]
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1 of 5 stars
Spicewood, Texas
8 Aug 2008

We needed a last minute hotel after staying at the stellar Courtyard in downtown Tacoma. The woman at the desk was extremely friendly but that's where the good news ends. We paid $99 night for what should be a $39 a night room. The carpet was filthy, the beds are mushy and the air conditioner was loud. This is a... more

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2 of 5 stars
SE Washington State
24 Jul 2008 | Trip type: Family

We (2 adults, 2 children) spent 2 nights here. Room was clean, in decent repair, but we found the beds really firm...hard would probably be a better description. Housekeeping was knocking on the door shortly after 8:00 AM, HOURS before checkout. We didn't have the "DO NOT DISTURB" sign out...didn't think it necessary that early in the morning. Our first... more

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4 of 5 stars
Elkins, West Virginia
13 Jun 2008 | Trip type: Business, Family

The staff and new owner at this hotel were great! The new owner had just arrived the day before we did. He was very interested in guests opinions and working on learning the business. The hotel was clean inside and out. The first room we were in had a very noisy fan and we were moved immediately without any questions.... more

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4 of 5 stars
Bellevue, Washington
12 Nov 2007
0/1 found this review helpful

This is a very clean hotel, front desk was friendly great at giving me directions. I did have to cut my stay short because I didn't reserve the room ahead and they had conflicting events but it wasn't a problem as I needed to work further south anyway. I will stay there again. Room had mini kitchen and again it... more

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4 of 5 stars
Portland, Oregon
3 Sep 2007 | Trip type: Family
2/2 found this review helpful

We were pleasantly surprised with our hotel, since generally Quality Inns are mediocre. We had requested an early check-in (which we were able to do) since we wanted to spend the day at Wild Waves (about 1 1/2 mi.). Our room was very clean and modern, and included a refrigerator, microwave, coffee maker, free internet, safe, indoor pool, fitness room,... more

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1 of 5 stars
Seattle, WA
22 May 2006
3/4 found this review helpful

I spent one night at this hotel and was charged for two nights. My credit card was charged with two different transactions for the exact amount on two different days. My discussions with the manager/owner of this hotel have been unsatisfactory. I have sent her documentation and she has not returned my phone calls. I would not recommend this hotel... more

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1 of 5 stars
Highland Falls, New York
21 Oct 2003
5/9 found this review helpful

The room was your basic Queen size bed room. On a scale of 1 - 10 for cleanness, I'd give it a 5. Called the front desk 3 times for an extra pillow and never got one. I only hope the hotel driver found his way back from the airport. That was their excuse. When he returns he'll bring the... more

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Quality Inn & Suites Federal Way Also Known As

  • Quality Inn Federal Way
  • Federal Way Quality Inn
Address: 1400 S 348th St, Federal Way, WA 98003