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All 2 Dupont hotels »

GuestHouse Inn & Suites Dupont

1609 McNeil Street, Dupont, WA 98327
Hotel amenities
GuestHouse Inn & Suites Dupont
Ranked #2 of 2 hotels in Dupont
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    1
    1
    4
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    2
Date Rating
Portland, Oregon
1 review
3 of 5 stars Reviewed 12 May 2012

Pros: Comfy room, very quiet most of the time. Clean, especially the bathroom. Easy parking close to restaurants. Cons: 5/6 times I checked the lobby was out of coffee! Smelly towels what was that funk. Measly continental breakfast. Elevator super slowwww... Pool had no water.

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Bronxville, New York, United States
1 review
1 of 5 stars Reviewed 27 January 2012

I arrived at 8 pm for a 25 day stay while on business at Ft Lewis. Never again. The suite I had been promised was not available, and in fact was never available in the first place. I was given a room that, upon my entry, turned out to have been torn up by the maids and left that way.... More

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Glen Hansen, Regional General Manager at GuestHouse Inn & Suites Dupont, responded to this review
1 February 2012

Robert, we apologize for the problems you encountered during your recent trip to DuPont. I was able to retrieve your reservation information from our system and at the time, you made the reservation we were only 7 % occupied. However, you happened to arrive after the DuPont/Olympia Area was hit by a major snow and ice storm (1-19-2012) which knocked... More

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Wiesbaden, Germany
Top Contributor
61 reviews 61 reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 9 January 2012

My wife and I decided to stay here for an 8 night stay because their rates seemed to be a little bit better than the other hotel in DuPont, the Liberty Inn. One night here was enough and we moved over to the Liberty Inn. Where do I start? The sofa in the room was worn through on the edges,... More

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Portland, Oregon
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 30 December 2011
2
people found this review helpful

Although my purpose for staying at this hotel was unfortunate, due to a loss in my family. I felt well accommodated by the front desk staff. The evening Ladies were a charm, always helpful and pleasant. I often refused housekeeping services due to sleeping in the daytime, I was comforted by no noise disturbances whatsoever. When I would request fresh... More

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Anderson Island, Washington
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 5 November 2011
1
person found this review helpful

We stay in Dupont a few times a year and this is first time the Liberty Inn was full so we had to stay at Guesthouse. Next time we'll drive further so we don't have to stay here. The pool was ice cold and the hot tub was only marginally warm. Breakfast is barely adequate and utensils, cups and plates... More

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Chicago, Illinois
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 17 October 2011

I've stayed here approximately 12 nights total and visited in 2008, 2009, 2010. This is the most comfortable hotel for a family in which to visit Fort Lewis. The breakfast is great and so is the staff. Beautiful walking trails adjacent to the hotel. Nice surrounding area. There are cheaper places to stay in the area and they aren't as... More

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Glen Hansen, Regional General Manager at GuestHouse Inn & Suites Dupont, responded to this review
18 October 2011

Thank you for taking the time to review us here on Tripadvisor. We always appreciate the opportunity to hear from our gets about the things we do right and those that we need to improve upon. We were glad to hear that you were able to enjoy the trails nearby. Did you know that there are over 30 miles of... More

Fort Lee, Virginia
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 3 October 2011
3
people found this review helpful

I recently stayed at this hotel, not knowing that it was old fashioned and in desperate need of a renovation. The rooms were average, the blankets had holes in it, the towels were slightly stained, the TV was outdated and it even had a VCR. For the price I stayed for, which was $120.00 I was expecting a better room... More

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Glen Hansen, Regional General Manager at GuestHouse Inn & Suites Dupont, responded to this review
18 October 2011

Thank you for taking the time to let us know areas that we can improve upon. I would like to take this time to address a couple of issues that you have raised. Our hot tub was out of service for about two weeks awaiting the replacement parts for our heater that had gone bad, one of the many pitfalls... More

Bend, Oregon
Senior Contributor
35 reviews 35 reviews
Reviews in 26 cities Reviews in 26 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 11 August 2011
2
people found this review helpful

I was going to give this hotel a slightly higher rating until my son, who was staying in the room next to us, told me that he called the front desk 3 times in afternoon and early evening to get maintenance up to fix the TV. The TV did not work. No one ever showed up to fix it. Unfortunately,... More

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Glen Hansen, General Manager at GuestHouse Inn & Suites Dupont, responded to this review
30 August 2011

Thank you for taking the time to let us know how we are doing. While our goal is 100% guest satisfaction we seemed to have fallen short during your recent stay.. I was saddend to hear that the TV was not repaired timely during your stay and have revied your comments with the staff advising them of the importance of... More

Arvada Colorado
Senior Contributor
30 reviews 30 reviews
Reviews in 21 cities Reviews in 21 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 4 July 2010
1
person found this review helpful

Guesthouse Inn is a chain hotel/motel that doesn't differ from many other chains. The rooms were clean and comfortable and the front desk service was good. The breakfast was above average. There is plenty of parking. The hotel is located in Dupont's commercial/shopping area so it is within walking distance of the town's few restaurants and shops. The hotel apparently... More

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oregon
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 May 2009
1
person found this review helpful

I called ahead to make sure they had a 24 hour desk. I arrived at 1:30 am exhausted after a 6 hour weather filled drive. Something was wrong with the computer, it took the front desk gal over 25 minutes to get me checked in. Then the key she assigned me did not work in the door. That took another... More

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guesthousedupont, General Manager at GuestHouse Inn & Suites Dupont, responded to this review
30 October 2009

Dear guest, Thank you very much for your review. I apologize the experience and service that you received. I assure you that this is not a normal experience that one would receive. Steps have been taken to further strengthen the customer service our staff provides, and our computers have been updated and running smoothly. I hope you will give us... More

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Additional Information about GuestHouse Inn & Suites Dupont

1609 McNeil Street, Dupont, WA 98327
Price range (per night):* INR7,549 - 7,549

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GuestHouse Inn & Suites Dupont
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