I have had a negative experience with this hotel. I was told that I could use a money card for the security deposit. I was told by 3 different service personnel including a manager called JASON that my money would be released by a certain date. This did not transpire. The amount is $150.00. I called the card provider and...
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Dear Reviewer,
Thank you for sharing your concerns with us. Those prepaid cards are a challenge because there is no account associated, so the issuing bank seems to have no real incentive to treat the customer as anything other than a number.
We do require a valid credit card at check-in and though we do not normally accept prepaid cards...
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Stayed here on our way to Las Vegas May 17/18 and again on May 24/25.
Staff was very friendly and helpful. Room was large and clean. Fairly quiet. Only drawback...pillows for sleeping were more like a throw cushion and very hard to sleep with.
Hotel is a walk across the parking lot from Olive Garden. Costco across the road and...
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Thank you so much for taking the time to review our hotel. One of the biggest compliments we can receive is one of our guests telling others about our service. I am thrilled to hear you enjoyed the cleanliness, guest service, breakfast, and park and fly.
I am sorry you found the pillows to be a bit lacking. We are...
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We stayed here for a night on a trip between Vancouver, BC and Port Townsend, Washington. We arrived at the Bellingham Airport via Quick Shuttle ( also excellent) and called the hotel for a ride. The shuttle van was there within a few minutes. The driver was very friendly and helpful. The hotel clerk was extremely friendly and informative. We...
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Thank you so much for the kind review.
We are glad you enjoyed the breakfast, shuttle service, and guest service we provide! The Bellingham Airport is now quite a busy place and we appreciate you sharing your experience so that others can be better informed as to the service we offer. We'll work hard to continue to earn your business!...
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what more is there to say, the rest of the reviews say it all. Clean, great location, spacious and friendly. Quit looking at all the other places. Unless you want to overpay for a nights sleep. We will be back here again and recommend to anyone.
We stayed here for 2 nights prior to visiting friends in Vancouver. We were only going to stay 1 night but enjoyed the hotel so much we decided to stay another night as we went and explored the area including Anacortes which was very nice. The staff were very friendly especially Sara at the front desk who really looked after...
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Like many travelers from the Vancouver BC area, we needed a place to stay overnight in Bellingham before an early morning flight to Vegas. Reading other reviews on Tripadvisor, I called the CI to book a one night stay. The man I spoke to was really friendly and the booking process was very easy. He explained about the $6 fee...
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Dear Corriegal,
Thank you for your review. I am so glad to hear you enjoyed your stay with us and got your trip off to a good start! We appreciate you taking the time to share your experience. Thanks for the suggestion on the counter space in the bathroom. We'll keep that in mind as we are always looking for...
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All we needed was a room to spend the night in, as we had sporting events Saturday and Sunday. Some of the very inexpensive places had terrible reviews, and in the end we chose the Comfort Inn. What a good choice. Our room was clean and quiet, we had control of the temperature and a window that opened for fresh...
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Dear Kim0115,
Thank you so much for choosing us and taking the time to post a kind review. I have posted the review as a kudos for housekeeping as I know they work hard to make sure each room meets our high standards of cleanliness and it's nice to be appreciated!
We look forward to serving you next time!
Brant...
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My famjam has been coming here for years, it is very clean. The staff is always friendly and helpful. The pool is not too clean but still great for kids. The location is a great location, it's about a two minute walk to our favorite Olive Garden!
Dear Chloe H,
Thank you for your review. We're so glad to be your hotel of choice for the last several years and we'll work hard to continue to earn that privilege. Thank you for your compliment of our staff. I've posted the review in our staff area to encourage them to continue on.
I am sorry to hear the...
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My boyfriend and I stayed overnight here April 3rd when flying out of Bellingham to Las Vegas. From the moment we arrived the quality of service exceeded expectations. The customer service rep who checked us in was fantastic - very attentive and friendly. The room itself was clean and very spacious. Olive Garden is located within steps of the hotel...
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Dear Guest,
Thank you for staying with us and for taking the time to rate our hotel on TripAdvisor.
With the growing popularity or our park and fly option, we're working to make sure its fast and convenient. We appreciate the recommendation and we'll see you next time!
Sincerely,
Brant Baron
Manager
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Have stayed here a few times over the past couple of years and found it the most excellent all-round value when travelling on my own or with my wife and three choldren.
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