I reserved and pay for a non-smoking room, but the room assigned was for smoking and the staff say that do not have more room available,the odor was unbearable, the bathroom door was broken. The hotel location is very good, near to Bellevue downtown and easy acces to highway to Redmond and Seattle.

I booked this hotel in a rush simply for the value. It was ranked as a two star hotel, but I didn't have time to care. The check-in was so easy and when I got to my room, I was really surprised--it was more than I expected. It was spotless, roomy, comfortable bed, fully supplied kitchen, and nice sized bathroom.... More

...After having a horrendous couple of days at the QI, SeaTac Airport location that my company's travel agency mistakenly booked me at (see my review, and note that the manager response contains some falsehoods about their attempts to contact me...), I was able to switch out to any other place I could find within the allotted budget. I was going... More

Dirty bathroom with hairs in the tub! Also rooms have only 1 bed, makes it hard to stay with a friend or with kids, the wifi is slow (hard to watch videos eg Netflix), staff are friendly, breakfast is very basic, room service once a week

You see these new Extended Stay America hotels all over. Unfortunately, they're not new. They come into an area and purchase old hotel and remodel them so they can market them as their own. The problem is, they only remodel the surface. We stayed in the Bellevue-Factoria Extended Stay America for three nights. We didn't sleep much. Or at least... More

I had a very bad experience during my 6 night stay at this extended stay. The room is much smaller than compared to other extended stays. The bed makes a creek sound if you move. There were police on the hotel premesis may be vacating other guests ....it's scary to be in this place.

Okay, this isn't the Ritz-Carlton, so if you're looking for luxury you'll be disappointed. But....for the money it represents a good value. The people are nice, the property is run efficiently, the location seems to be be very safe, etc. My job has me in the Seattle area for one week each month. While in Seattle, I'm driving all over... More

I have never been a big fan of the Extended Stay business model. They charge you upfront and if you are dissatisfied with something, good luck getting any money back. Also, what they consider amenities (Grab-and-go breakfast) would be a hospitality gift in most normal hotels. Housekeeping was only once a week unless I wanted to pay extra (per day... More

I always stay here for 1-2 nights and have always found the room and sheets clean,bed very comfy,kitchenette items clean and great.The breakfast not so great but enough to tide you by for a few hours.All in all great value for money,good location,clean. if you are not looking for a luxury place this is a good place to stay.Highly recommended.