The elevator did not work, the rooms smell like cigarette smoke, looks like the owners need to remodel, renovate.....the Motel 8 is cleaner and cheaperor Aior discount, ...as is the Quality Inn. Would love to get our money back but booked via hotelsdiscount.com. Don't trust that website folks! They don't offer a senior discount or AAA. NEVER AGAIN!!!!!! more

I read so of the reviews after I booked I thought people were exaggerating but not. This hotel stinks I planned to stay at this place for two nights we only stayed one we requested a non smoking room even all the rooms in the 4th floor have the sign of NO smoking the whole floor stinks like cigarette the... more

Had already visited the hotel once with my family when I was younger. It was in much better condition at the time. Since then, they got rid of the small outdoor pool and the indoor pool just looks disgusting. All windows were dark, as if they needed to be cleaned. Overall, it's kind of gross...but for 50 dollars a night... more

for the same price as the Motel 8 across the street you stay in the Howard Johnson . now called Inn with clean rooms, a good standard of quality and even a small continental breakfast. Just the pool opens a little late at 10am. Recommendable more

Service was okay, but the room was very GROSS! When getting ready for bed we discovered the middle blanket (the softer thin one) had several CRUSTY SPOTS ON IT, clearly remains of a previous couple!! We stripped the bed and used only the large comforter in hopes that it was clean enough bc it was too late to go anywhere... more

you dont like friendly and helpful receptionists, if you wear white gloves to check every wall and doorknob for cleanliness, if you are used to someone chewing your food for you, if youve ever stayed at a resort hotel and complained about quality or service, if you are used to someone bringing you breakfast in bed, if you need assistance... more

My husband and I booked this hotel to celebrate our 35th wedding anniversary. The first night we were there, we noticed "bugs" in the bathroom. Needless to say we were up all night wondering if there were bugs in our bed! Tried to contact the manager to no avail. Finally we requested to have our room changed. We were moved... more

I love Williamsburg and I take my Mother there every year at this time it's a Mother daughter tradition. We do all our Christmas shopping there love the history and the friendliness of the people. Last year was the first time in 15 years I could not take her because she was in the hospital from October to January. We... more

It was a good experince all around. Room was clean, bathroom was clean, towels soft, the front desk clerk was very helpful. I would recommend this hotel to anyone. and i wiil definatly stay here next year for our shopping trip. Nancy O'Connor Virginia more