at check-in I was greeted by the same efficient lady (Anna) who had taken my reservation over the phone some 6weeks earlier. Room was basic but clean. Beds were ok. Wifi was good and free. Breakfast (included in the room rate) was literally and figuratively a disposable event: a limited selection of Tasteless food items on disposable plates that would... More

Convenient location, close to Colonial Williamsburg. Needs some updating, but a nice breakfast and the room was clean. Not bad for the price, but it does attract the tour groups and bus loads of kids.

We had a king bed room on third floor-clean and plenty of space. The bed and pillows were very comfortable and we slept well all three nights we were there. The staff was friendly and helpful. The hotel location was convenient and within a couple minutes, either walking or driving, of several restaurants. We walked to the Colonial Williamsburg Visitor... More

This was the second time staying here at this hotel. Again had great experience. Front desk clerks were nice. Joked and carried on a conversation. Chad as usual was as accommodating as last time. Have booked again next month.

I stayed at this hotel for a Busch Garden weekend getaway with my kids. The guest service rep that checked us in was very nice and my room, 232, was clean (by appearance) however, there were ants in the room which I didn't see the first time. We didn't have anything sweet but I started to see them on the... More

Impressed with this hotel for the price we paid. You can tell the hotel is older but they maintain it well. Front desk was very helpful. When we got into the room the heat didn't work but they quickly moved is across the hall. The room is huge very spacious. Beds were clean and very comfortable. Pillows are small but... More

We've stayed here before and thought it was an excellent choice -- not this time. TThere was one problem after another with the room. Check in was fine. The room was not. First, the telephone did not work. I reported i and was told they did not know when it could be fixed as there was only one maintenance man... More

We've stayed here many times, always a good experience. We've never stayed on the first floor so have not experienced the musty odor. My only complaint is with the reservations. When we booked the room we accepted that the reservation could not be changed or canceled. When we found out that we would not be able to arrive on Wednesday... More

A dear friend and I traveled to Williamsburg with her 10 yr old daughter for a dance contest. We arrived fairly early on Friday, which evidently was the best possible scenario we could have had because of the amount of time it took to get some assistance once we checked in. Front desk staff were friendly when we checked in,... More