The hotel was clean and the service was good. I used the crown room for a party everything turned out good. I would stay there again and rent that crown room it is just the right size and everyone had fun. I do think that as they contiune to renovate things will look even better. As with any hotel that...
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I spent two May nights at Magnuson near Norfolk International. I believe that their staff was really trying to help me, but it appears that they just don’t have the tools to be successful.
Since the hotel lay en route to my first business meeting, I attempted to check-in about 11:00 AM. “Sorry, no rooms available for check-in.” Fair enough;...
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Booked this place as a layover while hanging out in Norfolk for the day without having to drive home during late hours. Price very cheap, but you get what you pay for. The shower curtain appeared to have blood on it looking like a murder scene. There were juice boxes, Doritos bags, and dirty towels behind the tv stand. Disgusted!...
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Very disappointed to read this review & apologetic for your unpleasant stay. Our management personnel have thoroughly inspected our property, including individual rooms & have not come across such unsanitary conditions. Every being is entitled to their own opinions & no criticism is appointed your way however, our management team would be extremely grateful if you could contact us &...
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It is what it is... if you want a cheap stay and don't mind sleeping in an uncomfortable bed hearing a lot of noise and cops its the place for you.
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At the present time, our hotel is undergoing renovations so we can accommodate our visitors to their highest satisfaction. Unfortunately your visit with us occurred during these circumstances and we feel remorseful you experienced an uncomfortable stay with us. Once our remodeling is accomplished, we would appreciate another visit by you. Thank you very much for your feedback.
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I came to Magnuson hotel around Feb 2012 and I found it great...I made lots of trips for business and this place is one of the best I have ever seen, the rooms are clean and large with refrigerator and microvawe, which are not provided by every hotel. Very clean and neat place, kind, friendly and helpful staff, rooms are...
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We appreciate the kind words and are very pleased you enjoyed your stay with us.
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As a frequent traveler to various countries around the world, I must say this hotel was one of the most pleasant, comfortable and friendliest places I have resided at. Not only was customer service polite, they went out of their way to make sure I had everything I needed and requested. I highly recommend this hotel to everyone. I read...
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Thank you for taking out the time to show your appreciation towards us. It makes us proud to know we are respecting our clients well & that we stay committed to our obligations.
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As a prominent business traveler in the Virginia Beach Area I have read all of the OLD reviews. I took a chance and made a reservation. ALL of the bad reviews are YEARS old. The rooms are clean and renovated. They have VERY reasonable rates and will match any hotel in the area. They have a great restaurant on site,...
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Thank you for visiting us regardless of the previous contradictory reviews. We are pleased to hear you enjoyed your stay with us & hope this pleasant atmosphere will elicit another visit.
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This is one of the cheapest hotels in Norfolk, and from first entering I was expecting a really low budget hotel. However, I was pleasantly surprised when I found myself entering a spacious room with microwave, fridge, and our King size bed. I'd been to a hotel in the area for double the price and it had twice as much...
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It is our obligation to make sure the duration of our clients visit is nothing less than respectful, appreciated & satisfactory & we are glad you experienced all of that with us. We are grateful for your generous words...thank you.
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Unbelievable for such a low rate. Family stayed for 2 weeks! Nice clean rooms,friendly housekeepers and beautiful pool! i was very surprised and happy...Thanks to the management..Will visit again while in VB
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Thank you! We welcome any future visits and look forward to servicing you again.
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I recently stayed at your hotel in Norfolk, VA. As a frequent travel this is the second worst stay of my life. I paid cash up front for a five day stay and was assured there would be no problem getting refunded the remaining balance if I checked out early. I requested a nonsmoking room as close to the office...
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We regret & apologize your stay with us was unlikable. We take these matters seriously & acknowledge negative feedback only to better our facility to ensure these occurrences never happen again. Please feel free to give us a call to discuss these issues in more details & to resolve any hostile feelings. We appreciate your stay with us and respect...
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