Hotel mix up with reservations. Staff was excellent in solution. Treated me like an old friend. Gail and other evening shift person was wonderful. You don't find that type of customer service everyday . Thanks again. Dr. R. Wells
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Hotel mix up with reservations. Staff was excellent in solution. Treated me like an old friend. Gail and other evening shift person was wonderful. You don't find that type of customer service everyday . Thanks again. Dr. R. Wells
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For the area this is the only choice. After a long day it was nice to relax in a clean room.
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This is a typical h l express made even better by it's staff. We were leaving before the breakfast was supposed to be out but the staff prepared it early so we could eat before we checked out. That is outstanding service. The south will rise again with this type of attention.
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Booked in advance using the 1-800 number. When I checked in, the GM would not honor my rate. Turns out they based my 'rate' on a three day stay. No concession was made and I am a Gold Level Member. I have never run into this bait and switch issue before. Needless to say, I was pretty upset. I went...
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This is a very nicely updated Holiday Inn. Check in was easy and quick Rooms are large and comfortable. 3/4 size frdige, microwave, coffee maker and hair dryer. Great complmentary breakfast in the morning - Eggs, sausage, french toast,waffles plus all the continentnal breakfast istems. Individual room temperature control via thermostat on the wall.
There is a desk clerk by...
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My wife and I had a very enjoyable anniversary weekend get-away here in April 2011. Then in November I was surprised to discover another charge from this SAME hotel on my credit card statement. I called the hotel and talked to the lady on duty. In a polite tone she told me that their records indicated I had called their...
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Spacious, clean, quiet room. Great staff. Good high-speed internet. Great bed. Lighting not so good but that was the only negative.
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This hotel is very nice and breakfasts were very god, with a nice selection to choose from.
There are three observations about this hotel, 1 the rooms are very dark, not enough lighting and light switches on lamps hard to find. 2. The handicapped room did not have a high toilet, not a walk-in shower, just the regular bathtub, which...
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I check into this hotel the clerk was very helpful and full of information. As I check out I made arrangements. I notice my bank account was off and saw I was charge for a stay which I was no where near this state. I called serveral times and kept getting the run around. It seemed as if my name...
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I stayed in the Holiday inn express for one night after attending a wedding. It was a bit noisy in the halls as other weddings and events concluded but when everyone got settled, it was fine. The room and bathroom were very spacious and clean. The bed was comfortable and I got a great night sleep. The clean room with...
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