Missed a connection at Dulles when travelling from Denver to Accra. United put us up in the Springhill Suites. Getting the bus at 11pm from Dulles was tough as Springhill doesnt have a driver late at night. We managed to get a lift with the Hampton Suites driver.
Got to the hotel and checked in. Rooms were spacious, with a...
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Hello Crowley59,
We appreciate you taking the time to provide us with some feedback about your stay.
We are glad that you enjoyed the hotel during the delay in your trip. We apologize for any confusion caused by the shuttle late at night. Our hotel shares a shuttle with our sister property late at night when demand is low. We...
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We stayed here for 3 nights at the start of a 9 day trip, and the last night of our trip. One of the elevators was out of order all of that time... is it fixed yet? The Front Desk staff are friendly. The breakfast buffet was plentiful and had good variety. The hotel has a large, comfortable breakfast room....
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Dear TEW49ers,
Thank you for taking the time to write a review of your stay with us during your trip to the DC area.
We are glad that you enjoyed your stay and I would like to assure you that the elevator has been repaired. Sometimes we have to wait on parts to be shipped across country which can take...
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I have stayed at this hotel several times and I really do like it. They have nice, clean rooms and a well-maintained facility. I saw them cleaning windows and vacuuming regularly in the public areas. Staff is friendly and seems to be efficient.
They have a very nice indoor pool and a whirlpool next to it. Towels are on every...
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Dear Deb_traveller,
Thank you very much for writing a review. We love hearing from our guests about their stay so we can always find ways to improve.
We are all very happy to hear that you enjoyed your multiple stays at our hotel. We are glad to have had so many opportunities to serve you and that we have been...
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I booked this hotel for a one nighter but found it and its staff so pleasant and comfrortable that I extended my stay rather than move on elsewhere. Large sized room with sitting area and small kitchen space with microwave and coffee maker makes this a home from home. The public areas are very well maintained and the breakfast is...
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Dear SarahWillcox,
Thanks so much for taking the time to write a review of our hotel and your stay with us.
We are very happy to hear that you enjoyed your stay so much! We do everything we can to provide our guests with the best amenities and service to ensure that they are as comfortable as possible during their...
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Great hotel, clean rooms and guest areas and best of all wonderful staff! Desk staff go out of their way for customer satisfaction. Great TVs plus quiet rooms if you need to work.
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Hello gg71_71 ,
Thank you very much for taking the time to write a review of your experience at our hotel.
We are very happy to hear that you enjoyed your stay so much and that our team was able to be so helpful for you. We take pride in treating all of our guests like family. It is also...
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Upon opening the door to my room, I could see the king bed in the background but the half wall separating the sleeping area from the working area, clearly established a definition of spaces.
The work/living area had a wet bar area with a mini fridge and microwave. There was a love seat with 2 small tables that could be...
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Dear travelerfiveseven,
Thank you very much for taking the time to write such a thorough a review of our hotel! We take all of our guests' feedback very seriously.
Having said that we are all very happy to hear that you enjoyed your stay with us. It sounds like you got to experience everything that the hotel has to offer...
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Stayed here three nights with a tour group of 30+ senior citizens. Rooms were exceptional, great layout with spacious floorplan. Housekeeping was outstanding. Room cleanliness was one of the best I've ever experienced. Bed was very comfortable, and the air conditioning performed extremely well during the recent heat-way with temperatures over 100 degrees outside.
Given the location, it is not...
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Dear CynthiafromOhio2011,
We appreciate you taking the time to write a review of your experience staying at our hotel. We take all of our guests' comments seriously so we can always improve our service.
We are glad to hear that you enjoyed your stay and the room was comfortable, clean, and somewhere you could easily relax. We hope that you...
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Remember the good old days when your dad took the family on a weekend adventure by car and the family would over night in a Howard Johnson hotel. Remember when you went into the lobby and it was small and cozy, and the clerk behind the small counter was happy to see you. Remember when the room was reasonably priced,...
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Dear llinda03,
Thank you very much for taking the time to write a review of our hotel. We take all of our guests' feedback very seriously.
We are very happy to hear that you had such a pleasant stay and that we were able to provide everything that you were looking for during your trip. We take customer service very...
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We spent two delightful nights at the SpringHill Suites Dulles Airport. Since we had two adults and three kids, we were looking for a suite at a property that had a free breakfast. Because I have a wheat allergy, we were also looking for a breakfast and not just pastry and coffee. SpringHill Suites worked great for all our needs....
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Hello PSU_Crazy,
Thank you very much for taking the time to write a review of our hotel. We take all of our guests' feedback very seriously.
We are happy to hear that you were so delighted with your stay with us. We take pride in providing everything our guests need away from home by offering the best amenities possible. We...
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I stay at this hotel very frequently. As a Mariott Platinum Premier, they have to maintain a good level of service. I've found this team to be among the best. Would highly recommend the hotel. Breakfast can be a bit boring, but at least it's consistent. Once in a while they get very busy with tour groups which can be...
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Hello JohntheLast,
Thank you very much for taking the time to write a review of your experience staying at our hotel. We take all of our guests' reviews very seriously to ensure we are always striving to provide the highest level of service possible.
We would like to start by thanking you for being a Marriott Rewards Platinum Premiere member...
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134 Reviews
20 Reviews
