I travel quite a bit for work and I must say that overall, I've stayed at better places. But ultimately, I would stay here again if necessary.
The bad:
By biggest complaint is that I left a sonicare toothbrush by accident in the bathroom after checking out. Certainly this is ultimately my fault. However, the cleaning staff must have just...
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Dear Sully31, I apologize that you were unable to retrieve your valuable items. Unfortunately the hotel cannot be held responsible for any personal items left behind or lost. I can assure you that we have never had an issue regarding our housekeeping staff. They are honest and work with integrity. Our front desk staff reports any items guests claim to...
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I stayed for a few days and was happy with the room and service. The place is also very beautiful.
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Dear Chris, Thank you for sharing your positive feedback. We are so pleased that you enjoyed your stay. We hope that you will return to the Wingate for your future travels. (Kayla Smith, Manager, Customer Care Representative)
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We recently stayed at this hotel & were charged a NO SHOW FEE $94.00 for a day we did NOT reserve for our stay! I was told when we checked in to our room that the charge would be taken off! I checked again the day we checked out and was told the same thing NO CHARGE! Well we went...
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Dear Vatomcat, I sincerely apologize that your stay was anything less than staisfactory. The charge were based on our hotel's no-show/cancelation policies. Any date changes, or cancelations must be done before 6PM the day of arrival. Please, if you have a cancelation number that you can provide to the hotel I would be more than happy to give you a...
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This hotel was a very good stay for us. Clean, neat and friendly staff made it a good experience. We arrived at 3am and the front desk was very courteous in accommodating our our check-in. The continental breakfast was more than adequate and the workout rooms clean and accessible. We weren't in the room much but it served it's purpose...
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Mr. Tiloi, I am very pleased to hear that your stay was such a success. I hope that you will return to the Stafford Wingate for all your traveling purposes. We appreciate your positive feedback and look forward to serving you again in the future. Please feel free to contact the hotel directly to book any future reservations. Happy travels!...
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Good hotel and great value considering price for what you get. Clean, efficient, courteous staff and convenient location for Quantico access/business. Rooms have small fridges, microwaves and quaint decor. The other reviewers that diss'd this hotel must be comparing it to higher end hotels, which it isn't, but neither is the price.
Convenient shopping complex across street that has big...
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Dear G L, I am so glad to see that you enjoyed your stay with us! I hope that you will return in the future. Thank you for giving such positive feedback; it is greatly appreciated! (Sincerely, Kayla Smith, Front Desk Manager, Customer Care Representative)
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While this Wingate is fine in a fix, I'd recommend that others around this area [either the one in Fredericksburg or the one in Riverside]. This definitely didn't live up to my experience at other Wingates I've frequented and at which I've had much better stays.
Going in, the Wingate received three strikes.
I'll admit it: I love my hotel...
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Dear willworkforhotelroom, I apologize dearly for the inconveniences and dissatisfaction you had with our property. I would like to advise you that the toiletrie product that our property uses (Judith Jackson) is provided to us by Wyndham as a corporation and our property is required by Brand Standards to use this product. I would also like to thank you for...
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We stayed really for just a place to sleep (1 night) when we were in town for a Marine Corps graduation. It was a just an "OK" hotel, but wasn't really expecting much anyways. We were checked in early and the room was nice and spacious. It was close by to lots of shopping and we were in walking distance...
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Dear Jam536, Thank you so much for reviewing our hotel on TripAdvisor. Your imput is valuable to our hotel. I would like to inform you that we are in the process of upgrading our hotel in many departements including the electronics departement. We will be upgrading to High Deffinition channels before January of 2012. I hope that you will join...
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This hotel is definitely worth a try. The rooms are clean and well appointed. Nice breakfast area. Courteous staff. Conveniently located to nearby shopping and easy access to I-95. I've stayed at other Wyndham properties and they can be hit or miss, so I didn't know what to expect from this one. I was pleasantly surprised and will stay again...
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Dear Lifelongcruiser, Thank you for all of the positive feedback. I apreciate the time you took to share your thoughts with others. I hope that you will return to see us again. Have a wonderful day! (Sincerely, Kayla Smith, Front Desk Manager, Customer Care Representative)
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I had never been to northern Virginia so I took the advise of others on Trip Advisor. It was a good 3-star class hotel with a friendly staff.
The bed was comfortable and they had a nice shower head in the bathroom.
The internet was boradband and worked very well.
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Thank you Arizonaac, Your positive review is pleasing to see. Please come back and see us again. Have a wonderful day! (Sincerely, Kayla Smith, Front Desk Manager, Customer Care Representative)
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I stayed here on 27 - 28 July 2011. I checked in at 615pm. Dropped my one bag on the bed and went down to the car to get the rest of my luggage. I returned 15 minutes later and my key would not unlock the door. So I went down to the desk and had the key reprogrammed. I...
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Dear MOPAR43, I apologize dearly for the incidence that occured during your stay with us. I wanted to respond to inform you that the employee responsible for this mishap was terminated from their position at this hotel. I can assure you that all of the Front Desk, Maintenance, and Housekeeping staff are well trained and should you decide to return...
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