Let me preface this by saying that my family and I have stayed at dozens of Marriot brand hotels across the country and have never had an experience as bad as our experience at the Courtyard in Marriott. Marriotts are usually wonderful hotels, and we've never had a problem with them before. However, the incompetence and indignity displayed by the... More

And that's the truth. I read the reviews on this property and figured-well it's still a Courtyard by Marriott, how bad could it be? The exterior is very deceptive. In my opinion, Marriott needs to worry about changing the interior on their hotels first because my initial reaction was-yes, it's renovated! The outside facade was redone, the lobby was redone.... More

I frequent to Alexandria, VA and when I do I stay at Springfield Courtyard. Its close to work, clean, comfortable and close to restaurants. They serve good options for breakfast in the new lobby, nice happy hour and even a night snack from the small market. The yard in the middle of the hotel is a great place to hang... More

I travel the world for work and had a show in Baltimore but didn't want to pay for parking, so I decided to stay outside of Baltimore/DC area in Springfield... Bad choice. So many bad things at this hotel. For a Courtyard by Marriott I was expecting great things... I got in around 2am and the night service guy was... More

I stayed in this hotel over the weekend for some R&R. We stayed here earlier in the year while the hotel was under renovation and had a wonderful stay. This time was totally different! I checked in and my key did not work for the room, I had to return to the front desk and have my key reprogrammed. I... More

I stay in this hotel every week. The rooms and lobby are always very neat and clean, and everything is in good, working order. Rooms are equipped with a fridge & microwave. The staff is very friendly & courteous. The restaurant offers a wide variety of food that is fresh & healthy. It has decent gym ample parking place &... More

I am a regular at this hotel and I would highly recommend this Courtyard for your next business/leisure trip. The staff is super friendly and make your stay here welcome. The rooms are clean and the lobby is an amazing place to unwind after a hard day's work. In the summer months there nothing like lounging around on the couches... More

We stayed only one night at this hotel. Room was clean, comfortable and quiet. Bath area was a little small with limited vanite space but for one night. I didn't realize there was a refrig in the room until I heard it running in the cabinet during the night. Location was easy on and off to highways but finding a... More

We've stayed at the hotel for a conference nearby, and it was recommended by the meeting organizers. Rooms were fine, pretty much a standard layout, but overall very clean and well-kept. Staff is quite helpful. Good breakfast (but limited choices). Nice common areas. The location of the hotel is close to the Springfield Mall, the neighborhood around it is a... More