Great service (desk clerk found a real Coke for me!), very clean newer hotel. Airport shuttle service starts at 4:00AM--they picked me up at 4:57 and I was at my boarding gate at 5:15 (no checked bags) so very convenient to airport. Extremely quiet, never heard a noise all night.
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I stayed here as part of a volleyball tournament at the Convention Center. We were originally booked at the Hilton with all of our teams but they overbooked so they moved all the coaches next door to the Hampton. What a blessing! I didn't hear a peep for two nights, breakfast was not crazy and the room and service were...
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This a very good place to stay, The staff is very help and pleseant. The breakfast is of great quality. and it is free.
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good night sleep, great breakfast.
Located in a safe area, the hotel very is clean, the staff is very serviceable; a decent Internet connection, and cable tv channel selection.
who could ask for more?
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I want to say how happy I am that you enjoyed the breakfast here at the Hampton Inn. We have been working very hard the past few months to make breakfast exceed the expectations of our guests, and it makes me very happy to see that we have been successful. I will make sure to let my breakfast hostess know...
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Many times we find ourselves expecting more for less. We take our Dollar Store attitudes everywhere in hopes of finding the gem where the customer service is at a level “we” as the customer would likely never adhere to if we were subjected to a 12 hour shift of tired, grumpy, jetlagged travelers…BUT this one delivers – GREAT JOB! I...
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I am so glad to hear that my front desk agent went above and beyond to make your arrival easy and enjoyable. We try to make every guest feel at home the second they walk through our doors and it is very nice to see that it is appreciated, I will make sure to pass this on to my agent....
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I meet a "special friend" at this hotel once every other week. We are always overly pleased with the clean, comfortable, and well stocked room we receive. Their breakfast is above the normal hotel faire, and is always appreciated. Although we are not a conventional couple, the staff has always been respectful and considerate of our every need. Kudos to...
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Thank you so much for this wonderful review! We appreciate your business and are so happy that you have enjoyed your stays here at the Hampton Inn. We vaule all of our guests' privacy and take pride in our ability to make their stays comfortable and enjoyable. Again, thank you for your business and I look forward to seeing you...
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We used the Park and Go package at the Hampton Inn Richmond airport for a trip to Orlando. The convenience of the hotel's location and shuttle service was superb. Our room was very clean and we had no issues at all with noise, safety and definitely no bed bugs. The front desk staff was excellent and very helpful during the...
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I am so proud of my staff for making your stay wonderful!! It is so nice to be able to share this review with them. I appreciate your time that you took to share your experience so other travelers know about us and what they have to look foward to when staying with us
Sincerely,
Tonya Hopkins, GM
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We only stayed one night traveling through VA but, feel we made an excellent choice! The young lady at the front desk was welcoming and helpful. I normally request a low floor but, she was attentive enough to put us on the second floor due to a school group that was on the first floor that she thought might disturb...
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Thank you for being loyal to the Hilton Family of hotels! We love Hampton!! I appreciate your kind words and will share them with my front desk staff . I am so glad you enjoyed your stay. Please come back and visit us the next time your in Richmond
Tonya Hopkins, GM
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We only stayed the one night and arrived late after a long trip from Australia. The hotel was easy to find a couple of minutes from the airport. We received a warm welcome and quick check in and there was plenty of parking close to the room. The room was clean and comfortable and was very quiet. The complimentary breakfast...
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I am so glad you stayed with us overnight and had a great stay. We appreciate your great review. We are so convenient to the airport and the shuttle service is a wonderful bonus!! I can only imagine what a wonderful time you had in Australia, someday I am hoping to travel there.
Take care
Sincerely,
Tonya Hopkins, GM
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I have stayed at this hotel several times, and I want to dispel any concerns anyone may have that would like to stay at this hotel. For hotel staff and management to take ownership of an issue (which were the bed bugs in this particular case) is absolutely unheard of in today's times. I have never had an issue with...
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You are so kind and we love having you stay with us. That's how we want everyone one of our guests to feel. I will share this with the entire staff!!!! Happy Holidays and we hope to see you over christmas here at your home away from home : -)
Tonya Hopkins,
General Manager
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