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All 15 Sandston hotels »

Comfort Inn Richmond Airport

2.0 of 5
5240 Airport Square Lane, Sandston, VA 23150
Hotel amenities
Comfort Inn Richmond Airport
Ranked #10 of 15 hotels in Sandston
3.0 of 5 stars 11 Reviews
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11 reviews from our community

    Trip type
Traveller rating
    0
    3
    2
    4
    2
Date Rating
staunton va
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 29 January 2012

I was booked here for a 2 week stay. I hated staying here even 1 night. I had cobwebs in the corner of my walls, carpet was so dirty I didn't take my shoes off, the checkout card from the last guest was still in the room and it looked like the bed had already been slept in. The desk... More

Was this review helpful? Yes
Pat Armstead, General Manager at Comfort Inn Richmond Airport, responded to this review
6 February 2012

I am sorry that there was a problem with your room during your stay. It was during NASCAR weekend in September 2011 and we were sold out and unable to move you to a different room. I assure you that the bedding was clean. Our rooms are completely stripped with each checkout. We are in the process of remodeling our... More

Harrisonburg, Virginia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 22 January 2012

Clean, comfortable. Breakfast was good. Wireless internet worked well. More

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Boulder, Colorado
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 15 November 2011
1
person found this review helpful

We arrived after dinner and departed early the next morning for a flight, so for our purposes the hotel was adequate, however look elsewhere if you require a longer stay. The place is shop worn, and the common areas and hallways did not look clean. Our room was clean and the bathroom spotless, but the beds were very uncomfortable. At... More

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Pat Armstead, General Manager at Comfort Inn Richmond Airport, responded to this review
21 November 2011

I would like to apologize for any problems experienced during your recent stay. We try to maintain a quiet hotel and would have contacted the authorities to remove any trespassers. We will be renovating our hotel soon and I hope you will consider staying with us again. More

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Chambersburg, Pennsylvania
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 12 September 2011

The hotel room looked like it had not been cared for in 15 years. Dingy and dirty. Carpet was disgusting. Bed uncomfortable. Furniture old. Walls needed repainting. Dead bugs. However, the staff was friendly and the breakfast did look okay. More

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Pat Armstead, General Manager at Comfort Inn Richmond Airport, responded to this review
29 September 2011

I am very sorry that there was a problem with your room during your recent stay. My goal is to ensure that all of our guests have a pleasant stay. We have committed to totally renovating our hotel within the next 6 months. We should be finished by March 2012. If you are in the area, please consider coming to... More

Detroit, Michigan
Senior Contributor
42 reviews 42 reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 14 August 2011

We stayed here because we couldn't find a place between Williamsburg and Richmond. It seemed the least scary of the places near the airport. I was surprised at how comfortable it was, and we did feel safe here. I value a comfortable bed, a nice shower, and decent towels whenever I stay overnight in a hotel/motel, and this place rated... More

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Florida
Contributor
12 reviews 12 reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 21 September 2010

Room was very nice, clean and well maintained. Staff was very pleasant. Location was great with easy access to the airport, which is why we stayed there. Free breakfast included waffles, eggs, saugage, biscuits, cereal, etc. Better than most Comfort Inns. More

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Texas
Senior Contributor
22 reviews 22 reviews
Reviews in 15 cities Reviews in 15 cities
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 1 June 2010

The location is good. Not far from the airport. I arrived after midnight on Sunday night of Memorial Day weekend. The shuttle runs 24 hours a day but it did take about 15-20 minutes for the shuttle to get there. The shuttle bus services a total of 6 hotels. I am used to the Comfort Inn in Rockford, IL so... More

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Springhill, Kansas
Top Contributor
51 reviews 51 reviews
Reviews in 43 cities Reviews in 43 cities
115 helpful votes 115 helpful votes
3 of 5 stars Reviewed 19 December 2009

Just stayed here one night. We had business on the airport so it was very convenient. The hotel looked like it had probably been redone recently. Every thing seemed fresh and clean. Yes, there is an elevator. Not sure where one of the other reviewers was? Decent little breakfast in the morning and friendly shuttle driver to and from the... More

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Olathe, KS
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed 14 July 2008
1
person found this review helpful

Generally we have high expectations for Choice Hotels at least to be clean and friendly. This hotel at least had the friendly staff part down. We arrived at check-in time, 2 PM, and our room wasn't ready for another 20 minutes. We were exhausted and had a 3 month old baby, so the wait was a bad start. We booked... More

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A TripAdvisor Member
Louisville, KY
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
15 helpful votes 15 helpful votes
1 of 5 stars Reviewed 17 September 2003
4
people found this review helpful

I have high expectations for most Choice hotels and I must say that I was terribly disappointed in this particular hotel. The only solid experience was the friendly and helpful front desk staff. The room in which I stayed could have used some serious cleaning and minor remodeling. Wallpaper was peeling a bit, the shower curtain had serious mold/mildew and... More

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Carl Beckelheimer, General Manager at Comfort Inn Richmond Airport, responded to this review
28 December 2003

We are currently making arrangements for renovating the entire hotel, and we have a policy that if you do not find a room acceptable, we encourage you to let us know, and we will move you to one that is. Also, during race weekend in September, the entire area is always sold out, and the rates are always higher. This... More

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Additional Information about Comfort Inn Richmond Airport

  • Comfort Inn Sandston
  • Sandston Comfort Inn
Address: 5240 Airport Square Lane, Sandston, VA 23150
Price range (per night):* INR4,391 - 4,447

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Comfort Inn Richmond Airport
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