Don't excpect glitz or glam but the hotel is very comfortable, quiet and the staff is wonderful. We have stayed here for years. Hotel general manager Michael Brown has always been friendly and very helpful. Tia at the front desk is always welcoming. The beds are comfortable and the bedding is good quality. The included breakfast has both hot and...
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Just a quick review....I stayed at the Best Western next to the Richmond Airport...I found it quiet and very polite staff. Nice breakfast....
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Dear Guest
Thank You so Much for your review, I hope you remember us here in Richmond, and that You will think of us thej next time you are in the area,
Michael Brown, GM
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We wanted a hotel close to the airport, but were concerned about noise. This hotel is just a hop and skip away, but we did not hear any planes coming in or taking off. Our stay was very quiet and comfortable. The room was clean and functional, the breakfast featured hot and cold items and was more than adequate, and...
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Dear Guest
Thank Y ou so much for your review on our property. I am happy to see that you found everything from the comfort of your room, to breakfast, airport, etc... to be right where you needed it to be.
Please keep us in mind for your future travels.
Michael Brown, GM
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Room was outdated, needs some renovations in rooms to update. Bed was very comfortable, room was clean, NO smell. The hot breakfast was fair.
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Dear Guest.
Thank You for your very candid review. Our apologies for now being 100%, however, in the future if you are wirh us, please let us know immediately if you are experiencing any problems, we like to take care of you while you are with us, instead of having to track you down to relive an incident well after...
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I was very impressed with the customer service of the staff. I was traveling with a college cross country team and we were crashing there before a 5:50am flight the following morning. We had one of our rooms that had a small issue and the staff quickly gave us another room. Also, they allowed us to take a 4am shuttle...
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Dear Guest
I would like to Thank You for taking time to write this review of our property. I am so Glad everything worked out for your and your group and i hope that you would keep us in mind for your future travels in and out of Richmond International Airport
Michael Brown, General Manager
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Hotel was clean. Breakfast was avg, but WARNING: the breakfast room only holds about 12 people comfortabley! So be prepared to wrap your food up and head to your room! There was also a little boy with a arm cast on running around uncontrollable all weekend!!! (I think the manager on duty should of said something)
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Dear Guest
Thank You for taking the time to leave your comments regarding our property. Yes, on busy weekends our Breakfast Room does tend to be crowded, however we do provide plently of extra seating in the lobby and outside of the Breakfast Room. Any issues that we may incur with children we try to address them with the parent...
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When we arrived there seemed to have been a mix up (booking was made through expedia) which the staff corrected quickly and efficiently.
The room was fine, clean on arrival and maintained appropriately. Didnt use the fitness room so can't comment. Cookies and fruit at the reception desk were a nice touch.
Had the breakfast every day and found it...
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Dear Guest
Thank You so Much for your wonderful comments regarding your stay and experience at our Hotel. I am happy that you and your wife enjoyed the Breakfast as well as our Fresh Baked Cookies. We look forward to hosting you again in the future. If I can be of assistance to you or your wife in the future...
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For the most part there was nothing wrong with the hotel. I've stayed there before and have been more than satisfied. But this is the first time I've stayed on the 1st floor. If you'd like a more restful sleep, avoid the first floor. You could easily hear noises, talking, etc., from the hallway. The outside door (side door) near...
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Dear Guest.
First off all, I would like to apologize for your experience regarding the noise coming form the first floor. Im not sure which day you stayed with us, but had we known at the time you were here that you were not at all comfortable on the first floor i am sure that one of the staff members...
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we thoroughly enjoyed staying here- the rooms are all easily accessible, clean and quiet. the breakfast hours are extended and the breakfast lavish and yummy. The pool was clean and fun. the hotel staff was very friendly.
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Dear Friend
The Owners, Management, and Staff at the BEST WESTERN PLUS RICHMOND AIRPORT HOTEL woud like to Thank You for your wonderful comments regarding your stay, We all work hard to provide our guest with the basic comforts and a home like atmosphere, from our personal Breakfast Service, Shuttle Transportation within the area, and i cant for get to...
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We had booked a room up the road at the Clarion Inn.. which was crap!! So we went up to Best Western and they saved the day!! Nice rooms, polite guest relations at desk. Shuttle was on time in the am for airport! They let us park our car there for the 8 days we were gone! Had to wait...
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DEAR SHERYL
I want to Thank You for your comments regarding your stay here at our Property. I am glad you chose us and im very pleased to see that Our Staff treated you with Top Notch service. If ever you are in need of parking service in for your future flight, please remember that we are here and that...
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