Good mid-priced hotel. A drive to town, but not unpleasant. Hotel breakfast is pretty skimpy even by included breakfast standards, but there is a Dunkin Donuts across the parking lot. I hadn't stayed with this chain before and was pleasantly suprised. Staff was not that helpful or friendly.

Everything was terrific - from the friendly greeting and directions from the front desk employees. The room was impeccable and the personnel attending to the rooms were very helpful and pleasant. My husband and I were especially pleased with the service in the breakfast area ; the lady attending the area was named Laura. She was very cordial and had... More

Worst customer service ever. Booked in advance & told them we were travelling with our federally recognized disaster search dogs - they were happy to take our money. The search specialists who arrived during the day with their extremely well-behaved canine partners were made welcome. The ones who arrived at 3:30 in the morning after driving 9 hours found a... More

Everything was great . . . except the housekeeping. Microwave dirty from pizza cooking, bed not made up neatly for 2nd night, and coffee service supplies completely confused and inadequate. This motel is new, well located and offers excellent value for the money. Great fitness and business centers and excellent breakfast. BW please train (re-train?) your maids! I will be... More

This might be classified as a typical Best Western. it has a nice lobby, the clerks at registration were polite and friendly, the double queen room was spacious and clean. The coffee maker needs to be upgraded as it is the cheapest model available and is inconveniently placed on top of the microwave. The complimentary breakfast was adequate and the... More

I thought the hotel was great. We were in town for an AAU Basketball event and couldn't find any inexpensive rooms in Charlottesville. So we decided to drive about 10 miles north to stay at the Best Western. It served it's purpose of a good nights sleep, complimentary breakfast was good not a lot of options but more than just... More

On March 29 we went to Charlottesville for an overnight trip. It was Easter weekend so we could not get a suite elsewhere. We had a king suite to accommodate 4 people. The room was very spacious and clean and the King Size Bed was very comfortable. The living room had a sofa bed for two. The complimentary breakfast was... More

My husband and I stayed here (2) nights while visiting Monticello and Shenandoah National Park. We found it was a great location, central between both places. I priced out a lot of hotels in the area and this was one of the lower nightly rates. The hotel looked to be fairly new. We had requested top (3rd) floor away from... More