While the grounds are kept meticulously and the employees are pleasant, the hotel is pedestrian. The rooms give a cramped feeling, and the bathrooms have an awkward design. The sheets need upgrading. It is disappointing that breakfast is not included, but the menu was decent.
More
This place is great. Fast check-in, stylish room and the most comfortable bed I ever slept in.
More
Dear vatraveler58,
Thank you for your comments about your recent stay with us here at the Roanoke Courtyard by Marriott. I am so happy to hear you enjoyed your stay with us. We recently upgraded all of our guest room mattresses and I am glad you found them to be very comfortable! We have had numerous positive comments on our...
More
Typical Courtyard (which is always good). Nice working/desk area and plenty of plug in areas. The eating area is spacious, but note the breakfast is not included in your booking.
More
Dear IHS1,
Thank you for sharing your comments with us about your recent experience at our hotel. I am glad you found the workspace in your guestroom to be spacious. We do have additional outlets in our guestrooms that allow multiple electronic items to be plugged in at the same time.
I am also glad that you found our new...
More
I have stayed here probably 4 or 5 times while visiting Roanoke/Salem when I wanted to be close to the airport (or when Hotel Roanoke was booked). Really nice little breakfast food area/bar that has really great breakfast food and fast. Nice little bar at night. Friendly staff, comfortable rooms. Location, eh, it's by the airport that is what you...
More
Dear Utilant,
Thank you for posting your feedback about our hotel. We are in a very convenient location to the airport, which we provide 24 hour shuttle service to and from, Valley View Mall, numerous restaurants, and downtown Roanoke.
I am glad you enjoyed your meals in our on-site restaurant, the Bistro. We offer many different breakfast items made to...
More
This is a very nice Courtyard. It has everything you would expect from a Courtyard. I have to take a moment to thank the front desk staff for their great customer service. I arrived a day earlier than what was expected and unfortunately the Courtyard was sold out that night but the clerk on duty at the front desk quickly...
More
Dear Eng23it,
Thank you for recently staying with us. We pride ourselves on providing excellent guest service and I am glad that the Front Desk was able to help you find an alternative hotel since we were sold out. I am also happy to hear we were able to provide you with an early check in the next morning.
Thank...
More
I travel a great deal and never have I received such superior service.
Thank you to the staff/family Courtyard Marriott in Roanoke VA
Adam, Joe, Virginia, Frances, Sandra, Regina, Dewayne, Larry, Jim, Mike, John H, Susma, Beth, Susan, Teri,Velisha, Chris, Amanda, Jillian, Don, Donna, Megan, Dominque & Martha. From one night stays, to 10 day stays. Individual meetings or my...
More
Dear Christine183,
Thank you so much for your kind words about my staff members here at the Roanoke Courtyard. We love having you here and can't wait for you to return. You are always welcome here because YOU are part of OUR FAMILY!
Take care and have a wonderful holiday!
Adam Michael
General Manager
More
Left the ESA next door and was looking for an affordable place to stay. The manager listened to our story of having to leave a budget motel next door and the reason for our trip, to honor a family that lost a son in Iraq, and she was able to offer us a great rate. The stay could not have...
More
The Courtyard looks brand new. It is comfortable, great services and amenities. Only issue is gym. 1 elliptical and 2 treadmills. Watch out for the equipment hogs. I had a couple that latterly guarded the machine while one went to the restroom. People just make you laugh sometimes. Otherwise hotel was great. Have stayed and will stay again.
More
Hotel staff is friendly and professional, rooms are clean, and the remodeled lounge is great for working or relaxing. It's also a very beautiful part of VA!
More
We stayed at this hotel for our daughter's wedding and the staff went out of their way to make sure that we were comfortable and they went above and beyond to grant our special requests. It seemed no matter what we asked of them, they found a way to make it happen - - from the clean, spacious, comfortable rooms...
More
99 Reviews
42 Reviews
