Good Afternoon. It was a pleasure exchanging emails with you earlier in the week and letting us know of how your most recent experience at our hotel property went and letting the travellers know as well in your comments on here. We appreciate any feedback from all our valued guests, whether it be good or not so good of a... More

Good Afternoon. We hope that you had a safe trip back to your destination once you left our hotel property. We are pleased that we continue to supply the customer service that you have come to expect and deserve in the past and your most recent trip into Roanoke. Thank You for relaying this onto us and the travellers that... More

Good afternoon. It was a pleasure to have you return to our property on your last visit to the Roanoek area. We are pleased to know that we kept our promise to you and your family and supplied you with the service that we are proud to stand behind to all our valued guest and made your stay a comfrotable... More

Good Morning and Thank You for sharing your feedback and concerns with us here on Trip advisor. I do apologize that our property was not up to your expectations and that you will not be returning to our hotel, but I do understand and respect any decision you have made. I wish we would have known of your concerns and... More

Good afternoon, Thank You for relaying the experience you had here at our hotel property and we appreciate all our valued guests feedback whether they are still on property or have left us for their next destination. We are happy to see that we kept our promise to you and made your stay a pleasant one and you received the... More

Good afternoon and Thank You for letting us know of your most recent stay with us, it is much appreciated. I am happy to see that we lived up to your expectations and made your stay a comfortable one. We look forward to Welcoming you back when you are in the area and hope you have safe travels to your... More

Good Morning. Thank You for letting us be aware of how your stay went with us during your time in Roanoke, Virginia. We appreciate all of our valued guests feedback or concerns when it pertained to their stay with us and this way it lets us know if we kept our promise to you, or were there areas of the... More

Good afternoon and Thank You for relaying your experience with us while you were in the area and I am happy to see that you enjoyed your stay with us and that we lived up to the standards of what you were expecting from our staff and property. I do hope that when you are in the area again, that... More