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Quality Inn Roanoke Airport


Hotel class 2.5 of 5
6626 Thirlane Road, (formerly Holiday Inn), Roanoke, VA 24019
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Reviews you can trust

54% Do not recommend
3.0 of 5 stars 27 reviews
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By trip type
All (27)
[ Date ] [ Rating ]
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2 of 5 stars
harrisburg, pa
23 Nov 2009 | Trip type: Solo travel New

could have been cleaner. don't know about the smells the others indicate because i don't have a sense of smell. rooms are shopworn, but i did like the firm bed as most places have beds that are too soft for me. this place needs to be refurbished. more

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5 of 5 stars
Dayton, Virginia
3 Oct 2009 | Trip type: Couples

From friendly staff, to unadvertised accommodations for airline travelers (free shuttle to and from the airport, free parking in a secure, well-lit parking lot while you're away) to clean, comfortable rooms, way-better-than-average complimentary breakfast and newspaper, to round-the-clock hot coffee, Quality Inn Roanoke Airport is in a class by itself. On our return, we were stranded at O'Hare for hours,... more

Management response from
ekrakowski, General Manager

We at the Quality Inn thank you very much for the great review of our hotel. We are very proud to offer amenities that you wouldn't normally see in a Quality Inn such as the Free shuttle to the Airport and the hot breakfast buffet...We enjoy taking care of our guests and love to hear when we have done our...

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2 of 5 stars
Fairfax County, VA
10 Sep 2009 | Trip type: Business, Solo travel

I stayed here for one night recently because I had business in downtown Roanoke the next day. Though it was reasonable in price, it looks like a place that kind of "hitting the skids". Long grass and weeds growing around the premises, tired and worn out looking building and rooms. The room smelled pretty funky, and it was a little... more

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4 of 5 stars
Washington, DC
23 Aug 2009 | Trip type: Family

When ever I travel with the family I take into account the breakfast. This enables us to save money and time. This hotel had a complete hot breakfast with eggs and a waffle maker. The room itself was clean and spacious. We did hear some airplane traffic as we were on the side of the hotel closest to the runway.... more

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4 of 5 stars
Charlotte
26 Jul 2009 | Trip type: Family

The staff was extremely friendly and helpful. The property was clean and cared for but showing some wear and age (needs paint, landscaping attention). Stayed here twice this week. Had problem with TV in room, they moved us 2 doors down within 10 minutes. The breakfast was better than I've had at more expensive places. Waffles, fruit, eggs, biscuits, sausage.... more

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2 of 5 stars
Virginia
20 Jul 2009 | Trip type: Business, Solo travel

No way will I stay here again. The floors were dirty, the toilet dirty, the a/c unit smelled bad. The room itself was musty. The good thing is that the sheets were clean (you could smell the bleach odor). more

Management response from
ekrakowski, General Manager

We are truly sorry to hear that your experience with us was not up to standards. We have a dedicated management staff always available to assist our guests with whatever problem you may have. We take pride in handling all guest inquiries with professionalism and understanding and will always try to make things right! Please feel free to seek management...

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4 of 5 stars
Northern Virginia
9 Jul 2009 | Trip type: Solo travel

I was able to book this very cheaply on Priceline, and cannot complain at all. I only spent one night there, on a trip between Northern Virginia and Tennessee. One thing I could not believe is that they have a full hot breakfast with freshly cooked eggs and bacon, waffles, etc. Much better than the microwaved eggs you get at... more

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4 of 5 stars
Salisbury NC
2 Jul 2009 | Trip type: Business

I have been staying here off and on for the past year. I always receive excellent service. The rooms are clean and the staff takes very good care of us. If I do have a problem the staff takes care of it ASAP. I do appreciate the transportation to the places they have to take us. All the staff comes... more

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1 of 5 stars
Philadelphia
26 Jun 2009 | Trip type: Business, Solo travel
0/1 found this review helpful

The room was very smelly, the crud was growing between the sink and the backsplash, bath ceiling was water stained, toilet tank overflowed and toilet was broken at the floor, spiders, very smelly sheets and pillows.....shall I go on? The pub/grille was supposed to be open 6-10pm but upon arriving at 8pm to get something to eat, the bartender told... more

Management response from
ekrakowski, General Manager

We are sorry to hear about the issues you encountered during your stay at the Quality Inn Airport. We work hard to make sure every one of our guests are happy with the accommodations provided. I strongly encourage guests with any questions or concerns to seek management right away so we can rectify the problem to your satisfaction.

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2 of 5 stars
marion, va
20 Nov 2008 | Trip type: Family
0/1 found this review helpful

we stayed here with our two young children. the floor was filthy, the towels were musty. there was no heat in the bathrooms - and it was very cold. the heat in our room didn't work very well - we had it on 90 just to stay slightly warm. the room was large - i did like that. there was... more

Management response from
ekrakowski, General Manager

We at the Quality Inn take guest satisfaction very seriously. The Choice 100% satisfaction guarantee says, "If there is something wrong with your stay and we are unable to rectify the problem to your satisfaction, then you will not pay for that portion of your stay." Although we are unable to make every guest happy, we certainly strive to live...

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Quality Inn Roanoke Airport Also Known As

  • Roanoke Quality Inn
  • Quality Inn Roanoke
Address: 6626 Thirlane Road, (formerly Holiday Inn), Roanoke, VA 24019