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Hyatt Place Roanoke Airport/Valley View Mall

3.0 of 5
5040 Valley View Boulevard North, Roanoke, VA 24012 (Formerly "AmeriSuites")
Hotel amenities
Ranked #6 of 38 hotels in Roanoke
4.0 of 5 stars 61 Reviews
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61 reviews from our community

    Trip type
Traveller rating
    28
    22
    8
    1
    2
Date Rating
Dorpers
Atlanta, Georgia
Contributor
20 reviews
5 helpful votes
4 of 5 stars Reviewed 1 February 2012

Standard Hyatt Place which is usually a very good lodging option. They provide an excellent continental breakfast with Starbucks coffee. Other meal options are available for purchase 24 hrs/day at the bar. Hotel has a fitness center and indoor pool with towels provided. This hotel is a mile or so from the airport and across the street from Valley View... More

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RamblinRoseNC
NC
1 review
5 of 5 stars Reviewed 23 January 2012

Lovely room with excellent amenities. Great to have sitting area in room and bar area with refrigerator and separate sink. Comfortable bed. Very nice free breakfast available and items also available to order for a charge. Small bar in lobby serves beer and wine More

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S S
Tarnowskie Gory, Poland
Reviewer
3 reviews
1 helpful vote
4 of 5 stars Reviewed 21 January 2012

Comfortable large room - I booked on a popular bidding website and paid half, but I always pay half as I am a bargain shopper when it comes to hotels and I always stay in high end places. This hotel was great, offered free breakfast but I slept in and missed it by 30mins, otherwise checkin was easy. They didn't... More

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ResaandMike
Charlotte, North Carolina
Reviewer
4 reviews
3 of 5 stars Reviewed 19 January 2012

It was not one of the finest hotels I have been to, but it was very clean.We were very satisfied with our room itself. Parking was not wonderful. The hotel "gym" was a couple of machines in a tucked away hallway that seemed to be the place where the hotel staff passed through to go outside for a smoke break.... More

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BuddyRoanoke
Roanoke, VA
Senior Contributor
26 reviews
26 helpful votes
4 of 5 stars Reviewed 5 January 2012
1
person found this review helpful

Very nice property! A little different than most in Roanoke, as it has a small bar/deli in the hotel lobby which is great for late night and early mornings. The rooms were very clean and nicely decorated. It was nice to have a small refrigerator, but a microwave would have been helpful too. Always good to have some separation between... More

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TravelingSum
Baltimore, MD
Senior Contributor
29 reviews
11 helpful votes
3 of 5 stars Reviewed 5 January 2012

This was our second stay as it is conveniently located at "bed time" on our Christmas route and it is very affordable via Priceline. This year wasn't quite as pleasant as last year. The desk only had 1 person at it when we got there, and she was rather overwhelmed. It felt like it took longer than it should to... More

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ndalum
Northern VA
Senior Contributor
29 reviews
7 helpful votes
5 of 5 stars Reviewed 9 December 2011

stayed at the Hyatt Place one night, staff service was excellent, their directions to a nearby restaurant were perfect, and the room was quite comfortable. The price even more comfortable after using Bill Shatner's favorite bidding site. Breakfast was healthy, and the b'fast area was well staffed and clean. More

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Libby Camper, Director of Sales at Hyatt Place Roanoke Airport/Valley View Mall, responded to this review
12 December 2011

Thanks for such a positive review! It is always a pleasure to hear that our staff is providing good customer service & making guests feel welcomed while staying at our hotel. We hope that you will stay with us again if & when your travels bring you back into the Roanoke area. We appreciate your business! More

LikeTheRoad
Lewisburg, WV
Reviewer
3 reviews
5 helpful votes
3 of 5 stars Reviewed 4 December 2011

Staff and room were nice, room was clean and better than standard rooms. However, I'd thought I was renting a suite that would allow me to work in the LR while my husband slept. Nope -- only a half-wall between the kitchen/livin room and the bedroom, and the bathroom sink is in the bedroom. Also, the bathroom lacks a separate... More

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Libby Camper, Director of Sales at Hyatt Place Roanoke Airport/Valley View Mall, responded to this review
5 December 2011

Thank you for taking your time to write a review on our hotel. Our marketing material highlights the size of our rooms & states they are suite style with distinct living & sleeping areas. I can see how this could be taken as 2 separate rooms with a door since this is how most hotel suites are set up. I... More

george f
Nashville, Tennessee
2 reviews
1 of 5 stars Reviewed 3 December 2011

when in after traveling from NY and decided to stay there, when i walked in the staff was busy on facebook or something and i waited about 5 mins before they were done. then when i finally got to my room i found a condom in my sheets, it took them 30 mins just get new sheets, then i decided... More

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Libby Camper, Director of Sales at Hyatt Place Roanoke Airport/Valley View Mall, responded to this review
5 December 2011

I apologize for the challenges you had during your stay with us in November. It sounds like we dropped the ball on more than one occassion & did not deliver good customer service. I will share your review with our management staff & they will follow up with their departments. I appreciate you taking the time to write a review... More

mkjbs
DC Metro area
Senior Contributor
39 reviews
27 helpful votes
3 of 5 stars Reviewed 14 November 2011
1
person found this review helpful

Stayed here again for a second time as we were checking out colleges in the area again. Chose it again based on our last stay, it was good, not great. Had a room on the 6th floor. Again, the room layout is different from other hotels. There's a large flat screen tv that splits the room from the bed area... More

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Libby Camper, Director of Sales at Hyatt Place Roanoke Airport/Valley View Mall, responded to this review
16 November 2011

Thanks for taking your time to write a review on our hotel. You will be pleased to hear that all Hyatt Places will have a upgrade to their breakfast offerings in 2012; the target date is by June 30th. From the information we have received from Hyatt it looks like it will fill the missing piece to our breakfast options.... More

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Hyatt Place Roanoke Airport/Valley View Mall Also Known As

  • Hyatt Place Roanoke
  • Hyatt Roanoke
  • Hyatt Place Roanoke Airport
  • Roanoke Hyatt
Address: 5040 Valley View Boulevard North, Roanoke, VA 24012 (Formerly "AmeriSuites")

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