On arrival there was no reception, lifts did not work, airconditioner did not work, rooms were completly filthy with stains on everything...will not stay here again !!!

On arrival there was no reception, lifts did not work, airconditioner did not work, rooms were completly filthy with stains on everything...will not stay here again !!!
Turned up and asked for a studio or one bedroom apartment but there was none so the relief manager said he would give us a 2 bedroom for the price of a one as long as we didnt use the other bathroom or bedroom-fair enough. He was unable to tell us if the room was on the sunny side or...
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Booked a 3 bedroom, 2 bathroom unit for a 1 week stay. Great size unit for a family of 5 - full kitchen facilities and room for kids to spread out. Love the view from our balcony. Only problem we had was that I don't think the room was cleaned before our arrival. Yes we had clean sheets and linen...
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Did our homework, had local family inspect the room months beforehand, booked and paid well in advance and looked forward to spending Christmas week by the sea. Arrived to a unit that had not been cleaned properly, and when raised with the relief manager, was given the brush off. Tried cleaning unit ourselves with a broken broom and a filthy...
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My family suprised me with a fantastic stay at these spacious and well kept apartments .The friendly staff welcomed me and added to the relaxed weekend to celebrate my birthday. I especially loved the sea view from my apartment and the spa bath. The heated pool was a real plus and all amenities were very well maintained and presented
We booked a 1 bed 1 bath apartment with a view (for which we paid extra) and were looking forward to enjoying our anniversary. We arrived to an old dirty 4 bed unit with no bath or spa (even though their own brochure boasts all rooms have one). We arrived after hours and hoped to contact the manager, however there...
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Very modern,clean and HUGE apartments. We where astonished at the size of the apartment we got. Booked online with Wotif and had a great deal $150 a night. Fully appointed gourmet kitchen. All amenities and facility's very well maintained and well presented.
I stayed here with my husband, our daughter and mother in law in a 3 bedroom apartment. The apartment was very spacious and well set out for our family. We had a great time in the pool as it was heated and just very nice and also on our private balcony and roof top balcony! If you request a sea...
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We contacted the Resort direct by email, clearly advising that there were 4 adults and 1 child aged 9, requesting accomodation to suit. The email reply advised a 2 bed apartment for 1 night would be $230, which we happliy booked.
However upon arrival we're then told it would be an extra $10 for my sons bedding on the Sofa...
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