Travelodge Blacktown is a decent hotel with all the basic amenities. Staff are very friendly and helpful. The rooms maybe a bit 'tired' but overall it is a decent place to stay.
Dear Guest,
Thank you for taking the time to provide feedback in relation to your recent stay at Travelodge Blacktown,
Your comments represent those of the vast majority of our visitors, in that we are ideally situated, priced to suit the product, and have most essential amentites including all facilities of the adjoining Blcktown Workers Sports Club. We look forward...
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Initial multiple room booking over the telephone was a nightmare, booking clerk had no idea, arrived at hotel to find booking had not been made correctly, and were short a room for 2 nights, hotel booked out. Manager on duty was initially unsympathetic and denied a mistake had been made until we made a move to leave the hotel to...
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Dear Sir,
Thank you for taking the time to advise us of an unpleasant experience when staying at Travelodge Blacktown recently,
Not sure why the booking process would have been a nightmare as most bookings are captured with the necessary information and run smoothly, It is pleasing to know that our Duty Manager was obliging and was available to assist...
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Stayed 3 nights here, overall it is an OK hotel, but the attitudes of the check-in clerks (males) ruined it for me. Why do these people standing behind the counter tried to be snotty or putting some pompous behaviours whilst doing their job that they are something else more than theirs guests … I would have never know nor do...
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Dear Guest,
Thank you for taking the time to advise us of an unpleasant ordeal whilst checking in recently at Travelodge Blacktown.
Travelodge is a long standing hotel chain which strives to offer memorable customer service to all guests, unfortunately in your case it appears it is memorable for the wrong reasons.
I take this opportunity to apologise for the...
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Stayed here recently while on business in Sydney. Rooms were clean and tidy.
Dear Guest,
Thank you for taking the time to provide feedback to us in relation to a recent stay. We are pleased that we met your expectations, and look forward to welcoming you back in the near future.
Kind Regards
Rob Heffernan
Hotel Manager
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We stayed one night at the Travelodge Blacktown for a nearby family reunion in December last year. My parents stayed a few rooms down - our room was large, theirs was tiny. Both rooms were clean and well equipped. The bed was particularly comfortable. After phoning ahead we were able to checkin significantly earlier than the official checkin time as...
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Dear Guest,
Thank you for taking the time to provide feedback to us in regard to your recent stay at Travelodge. We are pleased that you enjoyed your stay, and have noted the incorrect billing of a movie and forwarded this information onto the external company which provides this facility for investigation. We apologise for this inconvenience.
Kind Regards
Rob...
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Well when I stayed here my experience wasn't that great, there were cockroaches in my room as well as a giant bee hive growing outside my rooms window! Yeah it looked great but it's not that good.
The service was good though, the receptionists were very kind! I think that what ruined it for me was the poor hygiene, and...
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Dear Guest,
Thank you for providing feedback to us in relation to your recent stay, Subsequent to your concerns we have had our Pest Control company visit the hotel and undertake the necessary work to alleviate this problem. Given the extensive gardens surrounding the property it is an area we are always aware of and take this oppoortunity to apologise...
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We stayed one night in the Travelodge Hotel Blacktown, having earlier in the week spent two nights at the Novotel Rooty Hill which we felt was overpriced for the location and standard.
The Travelodge, despite being located on a busy road, is quiet and comfortable. The building is set well back from the road and backs onto a reserve and...
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Dear Maree & Kevin,
Thank you for providing good feedback on your recent stay at the hotel. We consider Travelodge Hotels to represent excellent value for money, and your comments are testimony to this aspect of our product. In regard to coffee we have a machine available during breakfast service, otherwise only sachets are available in the rooms. Pleasing you...
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We were looking for decent accomodation for just one night and that's exactly what we got at the Travelodge, Blacktown. Very acceptable accomodation at a good rate.
Our room was fairly spacious, modern, comfortable and tidy. All in all, this is a good spot.
There's ample parking here and the local Macca's is handy for breakfast. But apart from the...
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Dear Guest,
Many thx for taking the time to advise us last month of your enjoyment in staying with us recently. We trust that you will return to the hotel in the near future.
Kind Regards
Rob Heffernan
Hotel Manager
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We stayed here as a quick overnight stop as it was conveniently located only a few minutes off the M7 motorway. I hadn't realised it was so far from the main business centre of Blacktown, where there are quite a few restaurants, so the only dinner options within walking distance were the McDonalds or the workers club. Unfortunately the workers...
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Dear Madam,
Thank you for taking the time to give us your feedback in relation to a recent stay at this property. Whilst we are not in the heart of Blacktown CBD, we are only 2 kms away and situated nearby M2 & M7 Motorways. The club which adjoins us is Blacktown Workers Sports Club, with their more larger club...
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Stayed here for one night during a business trip and found the room to be spacious, clean and quiet. The workers club conveniently adjoining next door has a great all you eat bistro. Myself and my work companions thoroughly enjoyed it. The next morning we had the breakfast buffet in the Travelodge and even with a large number of people...
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Thank you for taking the time to provide us with complimentary feedback. The team are delighted that you enjoyed your recent stay, and we look forward to welcoming you back in the near future.
Kind Regards
Rob Heffernan
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