I stayed here on July 4 2011 with two little girls and another adult. The room was clean, all the days changed the towels. The staff was nice, the pool was clean and good condition. The facilities was clean with out roach or another insects. I did not eat on the place. Around the place are some fast food, cinemma,... More

Do not stay here!!!! This place need to close ASAP the service is bad the food is bad the parking is bad and the price is bad More

Accomodations: Dirty, no hot water, poor tv and cable, insecure door locks, no pests control, worn out towels and bedding; outdated, all rooms and structures need to be renovated. Service: staff is friendly but lacks a service culture. I am a PR resident. Tourists: their are plenty other hotels that represent us better, stay away from this one. More

First of all, I have to say that I was pretty scared by all the negative reviews I read here. Especially, because I read them AFTER I booked in CieloMar. So I was not looking forward going there, but had no choice; so of course I went. Ok, so we got there like at 2pm and the check in was... More

Well at first after reading the review I said this people are crazy the place was so good and for the price was excellent. The first day we decided to get it in the pool,which it didn't even smell like bleach the walls were green and nasty, at the eating salon is spider web everywhere,thought the food was good until... More

First time here and for sure last time. Don't stay here, pool isn't 25% of what is shown in website. Nothing to do at night, no gameroom available, just two machines that I beleive Abraham Lincoln was the first player! One have Mrs. Pacman and the other Bubble Bubbles. I live here in PR and I'm sad to say this... More

Dirty rooms, cocroaches, and other insects in rooms, noisy guests, rude staff. Don, go there More

Its sad that you have to really say its better to leave prto get better services and hotel facilities. i want to be a puertorican that does internal tourism, but really pr doesnt deserve it. It was my first time staying here, its average, it could be better, the pool is great, but the drinks super expensive for a pina... More

The rooms need an update as very old and poor mainteined furnitures,beeding and doors is what you get. The AC was broken and it make a pool inside the room(needed in order to move us to another room at last). Needed to cancel the weekend reservation the same night to find a better place. They doesn't even honored a breakfast... More