This is a large resort....2 resorts in one. Walking distances may be a challenge for some. Beach is 5 star...stunning. Staff is 5 star.. very friendly, fun & hospitable, they work very hard. Numerous room types. We stayed on the laguna side, a three story building...clean, no problems. Most rooms here do not have patios, ask your agent if this... more

No frills vacation. check in - arrived very late in the evening to be told rooms weren't cleaned, ended up getting a room at 3am, broken phone, pictures missing from wall, furniture torn food - very typical Cuba the a la carte restaurants weren't worth it having stayed in Cuba at other resorts there is no comparison. Some pleasant servers... more

This resort was FANTASTIC. We went in the off season and half the resort was closed, but it was still such a great time! If you go in May you're pretty much sure to get absolutely NO rain. We went for 7 days and it sprinkled for about 5 minutes with no clouds in the sky. Make sure to head... more

I think it's best to break the review down into simple categories. ROOM I stayed in a villa on the lagoon, which was pretty neat. The bed was large and comfortable enough and the TV was not bad in terms of channels. The room itself was huge and clean but the air conditioner was constantly leaking water. My shower didn't... more

I visited the NH Krystal resort in Apr 2008 . The island is real nice and there's 5 resorts on it. The rooms was not what I 'd call clean/spotless but tidy. The activities during the day where ok . Great if your into water activities. The beach was beautiful and the sand nice. You have to get up early... more

My husband and me went to the krystal for a much needed second honeymoon and time together. We booked the flight with areoplan miles and hotel separately. Because we did not have a package deal we did not have a bus for us to take us to the hotel. We got a cab no problem and beat the bus to... more

NH Krystal Cayo Coco April 16-23, 2009 A friend and I vacationed at the NH Krystal Emperador Suite section for 1 week in April 2009. This was our 2nd trip to Cayo Coco and our 5th to Cuba. The week at the NH just flew by and it was time to pack and come home before we knew it! The... more

We spent a great week at NH Krystal Laguna April 4-11th. It seems like such an understatement to say we had a great time, it was absolutely fabulous. We were sad to leave and would have loved to stay another week. I have been to this property before, and this trip I brought my kids and they all loved the... more

In a nut shell - the service was excellent, where ever we were we received great service; buffet was fabulous, always had a full drink in my hand at all times, room was always beautifully clean. Our room was directly onto the lagoon itself, and only a minute from the beach. We had a large suite which was cleaned thoroughly... more