Stayed at The NH Krystal from the 6th of dec - 20th, also stayed there in 2006 for the same duration. Thouroughly enjoyed both visits , food was much better this time especially the pasta , spent most of our time around the laguna pool , as much better pool bar ( seats in the water ) and nicer bar... more

We had cold and cloudy weather for most of our trip due to a cold front but still had a great time. If you book with Transat Air you will be on the better side of the resort. NH Krystal is now two resort combined which makes hard to get around, but you can always flag down a golf cart... more

My husband and I have spend one week from January 2-9 at this hotel. It was a very last minute booking, we did not have big expectations but we thought it should not be too bad as it was rated 4 stars. We quickly realised that the rating was a big mistake! 2.5 would be more appropriate and 3 would... more

We booked this hotel on a recommendation from a friend who was there about four years ago - we opted out of a spot in Mexico we were looking at due to the reviews on this website. We arrived in the early hours of the morning on Dec 31 and flew out again on Jan 7. The resort is pretty... more

NH Krystal Resort is a beautiful resort, with 3 different pools, and enough room for couples and families alike. Our room was lovely, but a few people we met were not satified with their accommodation. Staff are friendly and helpful. Very very very highly recommend paying the additional fee and organising a romantic dinner for 2 at this resort. It... more

This was our first trip to Cayo Coco, our second time in Cuba. This hotel is rated as a 4 star on AC vacations. It is not a 4 star, it is barely a 3 star. In a nutshell... Our check in time was 5:10pm...we arrived at 11:30am.! During our long wait, we had no access to the pool as... more

I stayed in the NH Krystal at the end of August 2009. It was my first trip to Cuba and i was pleasently suprised by the hotel. The hotel was clean and the rooms were spacious and also clean. I stayed for 2 weeks and the staff were always friendly and helpful. The food was slighty repetetive but i did... more

I travelled to NH Krystal Laguna between Dec 27/09-Jan 3/10 with my girlfriend and two young daughters... The resort had 2 distinctive sections, the Laguna side and the Emperador side, with each section having their own lobby, buffet, pool, theatre. We were at the Emperador side. The best part of the trip was New Years Eve night - dancing on... more

Hotel was ok, but the Laguna part of the hotel was closed, and we were not told of this by Thomas Cook before we got there! We therefore felt we'd missed out on all these facilities. I was bitten by insects like never before in my life, and these were definitely not Mosquitoes! Tried various repellents that we'd taken, together... more