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Holiday Inn Runcorn

3.0 of 5
Wood Lane, Beechwood, Runcorn WA7 3HA, England
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Ranked #2 of 4 hotels in Runcorn
3.5 of 5 stars 78 Reviews
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78 reviews from our community

    Trip type
Traveller rating
    11
    28
    21
    7
    11
Date Rating
craig2908
1 review
1 of 5 stars Reviewed 10 February 2012 NEW

Stayed here as part of a group and can honestly find nothing good to say about it apart from Craig and Karin on the bar they were fantastic! Food was cold undercooked and took 1hr and 20 mins to be served a drink with dinner took 15 mins, definatly wouldn't stay or recommend to anyone again! The only positive was... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
14 February 2012

Dear Craig2908, Thank you for taking the time to write your review regarding your recent stay here at the Holiday Inn Runcorn. I am sorry to hear that there where certain aspects of your visit that did not meet your standards in particular your dining experience, I will be discussing this issue with our Head Chef at today’s management meeting.... More

gemmaeeeeeee
1 review
5 of 5 stars Reviewed 9 February 2012 NEW

Me and my firends attended aparty here on saturday night. I have to say this has to of been one of the best nights I have had here. There was plenty of room with disco in the middle. The music was alittle old but since im only 30 wasnt my taste. The food was fantasic for a fiver I thought... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
14 February 2012

Dear Gemma Thank you for taking the time to write your review regarding the ‘thanks for a fiver’ party night here at the Holiday Inn Runcorn. I am delighted to hear that you and your friends had an enjoyable night and that you found the food to be good and the staff friendly. Your feedback regarding the music selection will... More

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RAY W
Chester, United Kingdom
Senior Reviewer
8 reviews
1 of 5 stars Reviewed 30 January 2012
1
person found this review helpful

we held a party for friends, two weeks later my wife and i had booked in for a valentines dinner, but had to cancell on the day. One of our friends has left us some gifts to be put in our room. as we did not attend these giftes went missing. first staff said the gifts were not left, yet... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
7 February 2012

Dear RayW I would like to start by expressing how truly appauled I am after reading your review regarding your experience with us. I have been the General Manager here now for four months and as this incident was just under 12 months ago now and I am finding it a little difficult to investigate. Would it be possible for... More

cloclwork
Mumbai, India
Reviewer
4 reviews
2 helpful votes
4 of 5 stars Reviewed 25 January 2012

went for creamfields in 2011 and stayed at this hotel,the hotel is lovely . The rooms were really comfortable and clean this hotel is about a 7-10 min taxi ride to the festival which made the experience even better because you could come back to a nice room and a really nice bar as well for all the people going... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
30 January 2012

Dear cloclwork Thank you for taking the time to write your review regarding your stay here at the Holiday Inn Runcorn whilst you were attending Creamfields. It looks like you travelled quite a distance to attend the event and we are delighted that we catered for your needs during your trip and that you found that the rooms were comfortable... More

John W
Clearwater, Florida
1 review
1 of 5 stars Reviewed 11 January 2012

I live in Florida and made a prepaid reservation for this hotel. When I checked in, the agent confirmed that the reservation was prepaid in full. When I went to check out two days later I was told that everything was taken care of. Soon after I got home I see a charge on my credit card for 50 British... More

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daveegan06
skelmersdale
Senior Reviewer
6 reviews
5 helpful votes
1 of 5 stars Reviewed 1 January 2012

Booked a family party for new year at this hotel. Cant find many new year events where kids can go, so thought would give here a try. COMPLETE RUBBISH. First, supposed to have a family room, it was a bog standard double room with a sofa bed in! And they charged me more for this than for a proper family... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
16 January 2012

Dear daveegan06, Thank you for taking the time to write your review regarding your recent stay here at the Holiday Inn Runcorn. I am sorry to hear that there where certain aspects of your visit that did not meet your standards in particular the size of your room, the entertainment, the food, the service and the internet charges. We appreciate... More

Chris T
Runcorn
2 reviews
5 of 5 stars Reviewed 1 January 2012

My wife and myself attended the Gala New Year Function at this hotel, One of the best nights we have had. The food was excellent, the service first class, entertainment spot on. A very enjoyable night. It is often very easy to criticise, but lets give credit were it is due. Well Done. Grumpy Old Man More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
16 January 2012

Dear Chris T Thank you for taking the time to write your review regarding the New Years Eve Gala you attended here at the Holiday Inn Runcorn. We are delighted to hear that you had an enjoyable evening and I will be happy to pass your comments onto the staff who helped make this night a special one for you... More

Hattts
1 review
4 of 5 stars Reviewed 13 December 2011

I would like to say that this is a good hotel. I feel rooms are a little small but they have everything you need in them. Spoke to a lively young girl in chef whites very firendly waiter said her name was kirsty. She gave us lots of information about service times ideas on good days out and chester was... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
22 December 2011

Dear Hattts Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. We appreciate you taking the time to pay compliment regarding your stay here and I have personally congratulated Kirsty on leaving such a wonderful impression, with her customer service skills. I am extremely happy that you had an enjoyable... More

Chris-A10
London
Contributor
13 reviews
7 helpful votes
3 of 5 stars Reviewed 5 December 2011

Overall, I was disappointed. Having read previous reviews, I figured that this hotel wasnt going to be great, but it served a purpose, and the hotel was close to where I need to be the following day. To start with, arriving in the vast Reception area was somewhat odd, almost as if all the furniture was missing or they couldnt... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
21 December 2011

Dear Chris-A10, Thank you for taking the time to write your review regarding your recent stay at the Holiday Inn Runcorn. I am sorry to hear that there where certain aspects of your visit that did not meet your standards in particular the accuracy of the directions to your room and the delay you experienced on your check out. We... More

Strawberrysheep2342
Liverpool, United Kingdom
Senior Reviewer
9 reviews
2 helpful votes
1 of 5 stars Reviewed 29 November 2011

Do not even consider staying in this ghotel. It is the worst I have ever encounteredand would create an awful impression on any foreign visitors. The Dinner menu at £15 per person was quite disgusting and more like a very poor school dinner than a hotel meal. The rooms were poorly lit especially the bedrooms. There was no evidence of... More

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VincentGarrington, General Manager at Holiday Inn Runcorn, responded to this review
21 December 2011

Dear Strawberrysheep2342, Thank you for taking the time to write your review regarding your recent stay. I am sorry to hear that there where certain aspects of your visit that did not meet your standards in particular the brand standards that are set, which include the cost of the dinner menu, the lighting in the bedrooms which are energy saving... More

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Holiday Inn Runcorn Also Known As

  • Runcorn Holiday Inn
Address: Wood Lane, Beechwood, Runcorn WA7 3HA, England

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